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I have just installed the new CD software for my BB8820. it detects the device ... Blackberry 8800 & 8820 forum

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    treemad's Avatar
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    8820 Device software problems

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    I have just installed the new CD software for my BB8820. it detects the device and connects to it through USB, but it states in the window: "The Blackberry Desktop software does not have Blackberry Device software for the device that you have connected to the computer" what do I do next?

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    Re: 8820 Device software problems

    Where did you buy your BB8820?

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    Re: 8820 Device software problems

    From Orange in the UK, it was released last week.

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    Re: 8820 Device software problems

    you need to instll the balckberry handheld software for that. go to http://na.blackberry.com/eng/support...load_sites.jsp and in here select you csarriers site and from there you will need to download the rim 8820 handheld software and run it through the application loader to install your blackberries firmware.



    hope this helps!!!!!!!!!!!!!!!!!!!!!


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