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I received my new 8820 on Monday. I've huge problems with DM. My system is ... Blackberry 8800 & 8820 forum

  1. #1
    cubus's Avatar
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    8820 Bluetooth, DM problems under Vista and some remarks

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    I received my new 8820 on Monday.

    I've huge problems with DM. My system is
    Windows Vista,
    Toshiba BT stack
    Desktop Manager 4.2.2.14

    I'm having the same problems as a lot of people and can't sync over the bluetooth. Did anyone figure it out yet?

    Other than this, the device is great.
    - WiFi works fine, it connects quickly and setup is very easy.
    - GPS amazed me. I used some standalone systems and Derlorme's Earthmate GPS receiver with my Dell PDA and 8820 is far much better than all the systems I know. The connection to the satelites takes just a couple of seconds.
    - EDGE on this device works much faster than on other cell phone
    Last edited by cubus; 10-07-2007 at 11:55 PM.

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    What kind of troubles are you having while trying to sync via bluetooth? Any errors?

  3. #3
    cubus's Avatar
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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    Even though I'm able to pair my BB with my PC over the bluetooth, the desktop manager doesn't see it.
    I turned off firewalls and antivirus software. Paired the devices and when I pick Detect in Connection Settings in DM, it says "Device not found".
    When I go to Bluetooth Configuration and pick Add, a message saying
    "BlackBerry Device Manager is unable to locate any Bluetooth devices that support BlackBerry Bluetooth desktop services. Please verify that your device has been properly configured and click Search Again."

    Do you think it's a general Vista <-> BlackBerry conflict or is it just my particular phone. Should I consider replacing it? I'm still in a 30 days window.

    Thanks!

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    ~via BB (wap.pinstack.com)~ I had thjs same message under USB. BB Support told me to install the latest 8820 OS onto my computer. After that, I had no trouble installing apps over USB.

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    I have the latest OS installed :-(
    Thanks though.

    Anyone out there who have Vista and experience similar problems?

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    I have Vista Business on my Samsung Q1P that has Bluetooth and I was able to sync my 8830 using BT. What you have to do is use the Vista Bluetooth driver and not Toshiba's BT driver. Just to let you know if you do decide to change it to the Vista BT, it doesn't support BT DUN so you won't be able to use the 8800 as a BT DUN with your computer. Also you get more features using Toshiba's BT drivers. I removed the Vista BT driver and installed Broadcomm drivers because I prefer to do more things with BT. So I no longer use BT Sync on the BB. So the only way DM will work with BT Sync is with Vista BT drivers.

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    Still nothing. I deinstalled Toshiba's bluetooth drivers. Vista recognized my bluetooth stack as USB Bluetooth, which is incorrect (I've an intergrated module in my laptop).
    Is there any way to download generic Microsoft's BT driver for Vista?

    Thanks!

  8. #8
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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    Ok, so it is working! I'm amazed... amazed so much that decided to post a 'how-to' in general discussion. Hopefully, Mods will not slap me for double posting.

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    couriouse what type of BT dongle do you use?
    my blue spoon dosn't work with vista

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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    Quote Originally Posted by galvatron
    couriouse what type of BT dongle do you use?
    my blue spoon dosn't work with vista
    as for my setup toshiba tecra a8 ez311 maxed at 2 gigs of ram and dual booting on vista ultimate an ubuntu linux

  11. #11
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    Re: 8820 Bluetooth, DM problems under Vista and some remarks

    It's a module in my Dell's Inspiron 9300. Even though right now my Device Manager recognizes it as a
    Dell Wireless 350 Bluetooth Module
    I'm quite sure it's manufactured by Toshiba.

    Did you try using generic Vista drivers? I posted a how-to in general discussion
    http://blackberryforums.pinstack.com...oth_works.html

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