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HI I have a 8820 unlocked for t-mobile i have everything working except bb msg. ... Blackberry 8800 & 8820 forum

  1. #1
    ms-cici's Avatar
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    Question 8820 Blackberry Messenger

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    HI

    I have a 8820 unlocked for t-mobile i have everything working except bb msg.

    it says on DM and on my phone that its installed but i dont see i tried the ota but its not working says does not recognize my device

    anyway to solve this problem i really need bb msg.

  2. #2
    lovin2act's Avatar
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    Re: 8820 Blackberry Messenger

    You dont have any icons hidden on your home screen do you?
    The very existence of flamethrowers proves that sometime, somewhere, some1 said 2 thmslvs "U knw, I really want 2 set those people over there on fire, but I'm just not close engh to get the job done".

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    Re: 8820 Blackberry Messenger

    Connect BB to PC via USB, start DM/App Loader, uncheck BBM, uninstall by clicking next and let device reboot.
    Repeat this process by starting DM, App Loader, rechecking BBM, click next and letting it run and reboot and see if that resolves your issue.

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    Re: 8820 Blackberry Messenger

    i tried both not working i dont know whats wrong i guess i have to live without it =[

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    Re: 8820 Blackberry Messenger

    Do you have the current OS for your device installed on your PC? You will need to in order for my steps in post above to work.

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    Re: 8820 Blackberry Messenger

    yes i got it off blackberry.com at&t v4.2.2.169 platform 2.4.0.67

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    Re: 8820 Blackberry Messenger

    Try a different theme and just see...sometimes I've seen where an icon doesn't show up but if you change themes it does. If you go in to Options>Advanced Options>Applications is it listed as installed in there?

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    Re: 8820 Blackberry Messenger

    ^^ yes i tried that

    and its showing under applications

  9. #9
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    Re: 8820 Blackberry Messenger

    i found out the problem the person i bought it from had an BES account on it it policy i learned how to remove it and i finally got bb msg. thanks for the help

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