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I am sure this has been beat to death, so please bear with me and ... Blackberry 8800 & 8820 forum

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    gordo8's Avatar
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    8800 sync issues- help!!!!

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    I am sure this has been beat to death, so please bear with me and any help would be great. I have a second hand 8800, I have successfully transferred everything from my 8700 . I used the backup and restore. I cannot get a complete intellisync. it gets to the calander portion then prompts " unalbe to complete request" Thaks , have a great day


    g

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    Re: 8800 sync issues- help!!!!

    did you update your Desktop Manager? are you using DM 4.2 service pack 2?

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    Re: 8800 sync issues- help!!!!

    With back up and restore, did you do a full restore or selectively chose what to restore? The 8700 OS and software isn't 100% compatible witht he 8800 as I have been told, so that could be an issue.

    You might also try pulling the battery for about 30 seconds and letting the bB reboot. that cures many ills.

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    Re: 8800 sync issues- help!!!!

    I have completely wiped everything from my laptop and reinstalled latest 4.2 pk 2 DM I still cannot get thorugh a sync without it stoping in the midle of calander updates. I still get the unable to complete request message.................ugh!!!!!!!!!!!!!!!!!!


    help!!!!!!!!!!!!!!

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    Re: 8800 sync issues- help!!!!

    Do you use Outlook for calendar and contacts?

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    Re: 8800 sync issues- help!!!!

    Quote Originally Posted by gordo8
    I have completely wiped everything from my laptop and reinstalled latest 4.2 pk 2 DM I still cannot get thorugh a sync without it stoping in the midle of calander updates. I still get the unable to complete request message.................ugh!!!!!!!!!!!!!!!!!!


    help!!!!!!!!!!!!!!
    Gordo, is the wording you quote the exact message you're getting or does it say "unable to write or update application data"?

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    Re: 8800 sync issues- help!!!!

    Yes I use outlook for my calander, contacts and mail. and yes it says " unable to complete request" as it tries to update . it stops as the screen says updating handheld calander. this used to happen every once in awhile with my 8700 and restart the syc process and it woudl be OK. I really like the 8800 but this is making me crazy. thanks for you help.!!!!


    gordo

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    Re: 8800 sync issues- help!!!!

    Do you have another computer? If so try to sync it on that. If if works you know the issue is not the 8800.

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    Re: 8800 sync issues- help!!!!

    Gordo - I had the same issue with my 8830 and I went to the service provider's BB page and once I resent the service packs and then my phone synced without issue. Sorry if you have already tried this without success.

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    gordo8's Avatar
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    Re: 8800 sync issues- help!!!!

    got it all figured out. thanks for all of the help

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