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Hi, after attempting to upgrade to the latest Dynoplex eoffice my 8800 stuck on the ... Blackberry 8800 & 8820 forum

  1. #1
    stav's Avatar
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    8800 stuck on Hour Glass

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    Hi,
    after attempting to upgrade to the latest Dynoplex eoffice my 8800 stuck on the Hour Glass - keeps spinning round and round. Removed the battery but still cannot get it out this loop and hence cannot restore to previous backups or do anything else.

    Any ideas - please help... Chris

  2. #2
    unclebrudy's Avatar
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    Re: 8800 stuck on Hour Glass

    ~via BB (wap.pinstack.com)~I say try the battery pull again for at least 3 minutes. If that doesn't work, do the tried and true "Alt/Right Shift/Del" combo over and over until it goes away. Last resource is just leave it alone; my BB was once stuck on the spinning hourglass for almost an hour.

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    cp6169's Avatar
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    Re: 8800 stuck on Hour Glass

    I say take out the battery and hold the power button for 30 seconds, then replace the battery. Very similar to just removing the battery, but seems to help out a little more sometimes.

  4. #4
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    Re: 8800 stuck on Hour Glass

    If that does not work run an application loader off of the pc.

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    Re: 8800 stuck on Hour Glass

    Run the application loader/reload the software. If the hourglass is spinning that often it's unable to load a certain application, typically the last app you were working on wasn't closed prior to starting a new one.

  6. #6
    stav's Avatar
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    Re: 8800 stuck on Hour Glass

    Thanks to all.
    I left it alone as Unclebrudy suggested - it got sorted out by itself after a couple of hours. Next time all my changes / upgrades will take place just before going to bed....

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