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Hi all, My 8800 suddenly isn't receiving SMS. Everything else is coming through fine, I ... Blackberry 8800 & 8820 forum

  1. #1
    ted's Avatar
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    8800 Not receiving SMS

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    Hi all, My 8800 suddenly isn't receiving SMS. Everything else is coming through fine, I can even send Text, just can't receive any SMS. Anybody else encountered this problem??
    I have two very rare photographs. One is a picture of Houdini locking his keys in his car........

  2. #2
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    Re: 8800 Not receiving SMS

    Who's your carrier? Have you tried a battery pull?
    /~*brooke



  3. #3
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    Re: 8800 Not receiving SMS

    I hope your device isn't going through any memory leak issues...

    What I would do to check if you have a memory leak issue is the following:
    - Go to Options > Status and check your "file free" total xxxxxx bytes
    - From there complete a battery reset/pull
    - Now once your phone powers back on, go back to options > status and check your "file free", if the total increased from the number previous to the battery reset/pull you have a memory leak issue on your hands.

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    Re: 8800 Not receiving SMS

    I have had the same problem when my friend from Nextel sent me a message to my sprint 8830 and vise verca only about 80% of them would go through. I think it just glitches in the system or just network problems. But who knows I left Nextel cause Gary Forsee messed that system up so bad that it isn't worth have a Nextel anymore. Its a shame I loved my Nextel but now I love my BB even more

  5. #5
    Sci-Tek's Avatar
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    Re: 8800 Not receiving SMS

    I'm guessing this could be related to your SMS settings.
    Options -> SMS


    Make sure the Service Center number is filled inn correctly acording to your carrier.
    This information is normaly stored in your SIM card.

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    Re: 8800 Not receiving SMS

    Contact your carrier. There's really not much to do on your BB with SMS issues. They're generally network or provisioning issues.

  7. #7
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    Re: 8800 Not receiving SMS

    Quote Originally Posted by takeshi View Post
    Contact your carrier. There's really not much to do on your BB with SMS issues. They're generally network or provisioning issues.
    I agree with takeshi. When this happened to me, AT&T (for some reason unknown to us all) turned my texting bit off. A quick call to them fixed it.
    Last edited by o1sowise; 01-30-2008 at 03:20 PM.

  8. #8
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    Re: 8800 Not receiving SMS

    I would definitely do a reboot first and see if that'll solve the problem. If not contact your carrier or if your on a BES it may need a service book release.

  9. #9
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    Re: 8800 Not receiving SMS

    ~via BB (wap.pinstack.com)~ Hey guys, Thanx for the great response. I don't know if I have a memory leak, but didn't have any space free at all under the statis screen. I deleted a bunch of stuff I downloaded and haven't used in ages and that seems to have solved the prob. Well, first I went to change the option of saving messages to my SIM card, and then deleted all the extra garbage.

    Thanx again guys! -Ted.

  10. #10
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    Re: 8800 Not receiving SMS

    Check the Firewall settings. Your firewall may be set to block all incoming SMS. I had that by accident! Its in your options, settings!

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