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I have a BB 8800 with T-mobile thats about a month old and every once ... Blackberry 8800 & 8820 forum

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    jdavila's Avatar
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    8800 locking up then shuts down

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    I have a BB 8800 with T-mobile thats about a month old and every once in a while when im composing an email, the hour glass pops up and spins for about 3 minutes then the device suddenly shuts down. has anyone else experienced this before, if so , is there a fix for it? any help will be appreciated.

    thank

  2. #2
    PacketRat's Avatar
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    Re: 8800 locking up then shuts down

    is it shutting down as in rebooting? or is it sitting at the hour glass then coming back. I had this issue a few weeks ago and found that I was running to many apps at the same time and the device decided to take that time to clear old messages to make room in memory. If its rebooting then I would try a handheld reload of the OS.
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  3. #3
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    Re: 8800 locking up then shuts down

    It shuts down. and i have to push the power button on top to turn it back on. my 8700 does the hour glass thing, and you just gave me the answer to that one. thanks.

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    Re: 8800 locking up then shuts down

    I would reload your 8800 sounds like your getting some sort of java error.. We actually send devices back to at&t when they do the reboot thing for warranty exchange. If you have that option then I would start with that, if not then reload it. Hope that helps.
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  5. #5
    jdavila's Avatar
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    Re: 8800 locking up then shuts down

    cool thanks.

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