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I manage our company BES and sucessfully pushed the DST patch to all of our ... Blackberry 8800 & 8820 forum

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    evilhomer's Avatar
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    8800 DST Did not Update. Unlocked themes to blame?

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    I manage our company BES and sucessfully pushed the DST patch to all of our devices. Me and one other person in the company are the only ones with the 8800. His worked fine with no patch required. However, mine did not. My network time shows to be correct under the time and date settings. My device time still shows to be an hour behind even when I select the Update Time from the time and date setting screen.

    I tried actually applying the patch manually but still no love. The only difference I can see between my 8800 and the other is that I applied the process of unlocking the hidden themes on my device. Could this be causing the issue and if so, has anyone found a workaround?

    I would greatly appreciate any assistance you could provide and thanks.
    Just because I don't care doesn't mean I don't understand. -Homer

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    I can't see how having the unlocked themes would cause that problem. Do you have your device set to aquire the time from the network or the device. You said the network time shows correct under the date/time settings, but make sure you have the option selected for it to aquire time from the network.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    ~via BB (wap.pinstack.com)~
    I have an 8100 with unlocked themes, and the patch worked fine. I doubt its that. Not sure what would cause your issues, but probably not the unlocked themes.

    Good luck!

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Thanks for the quick responses. I did check to make sure the device was using Network Time and it is. This is a real head scratcher!
    Just because I don't care doesn't mean I don't understand. -Homer

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    My 8800 and my wife's pearl both updated fine.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    My Pearl didn't update even though I applied the patch to it. But while I was chainging the time, I saw a menu option titled "Update Time." Go to Applications>Options>Date/Time. Then use the Menu key again and scroll down to "Update Time." Try that and see what happens.


  7. #7
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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    ~via BB (wap.pinstack.com)~Hey guys heres the problem. When you unlock the themes and open the dektop manager, it recognizes new software as usual but adds everything except the dst patch. It is unrecognizable by desktop manager. You have to reload it manually. Trust me, i saw this with my own eyes as i unlocked several this weekend.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Once you install the patch, pull the battery and reinsert it. Once the device boots up, it should show the patch as being installed.
    It doesn't record video. Get over it.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Thanks guys. I'll give that a try. I suspected it had something to do with the unlocking of the themes.
    Just because I don't care doesn't mean I don't understand. -Homer

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    ~via BB (wap.pinstack.com)~Well unless there is a different patch for the 8800 that did not work either. This really is frustrating as I am the BES admin and the only one with the DST not working.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Try this site from IE. It'll let you manually install the patch.
    It doesn't record video. Get over it.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Thanks but that didn't do it either. It shows to be patched but I'm still an hour behind. DANG DANG DANG....
    Just because I don't care doesn't mean I don't understand. -Homer

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    I also have an 8800 with the same problem, and I also am the BES Admin. I think I need to Nuke it, reload the OS and then reactivate. I don't know this for sure but I think the DST code becomes part of the OS and the 8800 shouldn't have been patched because it didn't need it. I'll try it early this afternoon.

  14. #14
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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Myth Busted. Back to the drawing board.

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    Re: 8800 DST Did not Update. Unlocked themes to blame?

    Thanks for letting me know the nuking didn't work. I was about to follow your lead on this and do the same. This is really annoying.
    Just because I don't care doesn't mean I don't understand. -Homer

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