Where can I find the TCP/IP settings ?

jeanne4kats · #1 10-20-2008 -

I am writing support on a program I just installed and it is not working so they are requesting the TCP/IP address on my phone and for the life of me I cannot find it....I've seen it but I have lost my sense of direction so to speak.
BTW the program is Mundu and I cannot seem to get it to connect and it has been 3 days with no connection so I am contacting support.

**jblackfish** · #2 10-20-2008 -

Try this.

jeanne4kats · #3 10-20-2008 -

Sprint is not listed won't let me search without carrier

jeanne4kats · #4 10-20-2008 -

Ok, here is what they are asking:
1. The make and model of your device.
2. Means of Internet connectivity on your device (Ex: GPRS / Wi-Fi)
If GPRS, please confirm:
- TCP/IP settings on your device. (APN / username / password)
- The service provider (ISP) for Internet connectivity (Ex: Verizon /
Sprint etc) and your location (Ex: Dallas [US], Canada etc)

so on the GPRS/WiFi what I am confused about, not sure what I need to put for that

**jblackfish** · #5 10-20-2008 -

Jeanne, Sprint is a CDMA carrier, right? You don't have TCP settings for CDMA carriers. (You can find out by going to Options>Advanced Options and, if it's a GSM carrier you have a TCP at the bottom of that list.)

jeanne4kats · #6 10-20-2008 -

ok thanks, and sorry for posting in wrong forum.