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I had problems today doing my sync with my contacts. So I did a battery ... General Blackberry forum

  1. #1
    sugarspicebaby1's Avatar
    sugarspicebaby1 no está en línea Stack level 3
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    Question Uncaught Java Error -NullPointerException - Address Book

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    I had problems today doing my sync with my contacts. So I did a battery pull after which I received the error "Uncaught Java Error -NullPointerException" I checked my ALT LG log and found the error is as follows:

    S Java Exception-NullPointer Exception - Severe Error
    Address Book Collection

    Is there a way to correct this without doing a wipe?

    Thanks!

  2. #2
    MStrawder's Avatar
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    Can you restore from a recent backup?
    "Our greatest fear is not that we are inadequate, but that we are powerful beyond measure" ~ Marianne Williamson
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  3. #3
    sugarspicebaby1's Avatar
    sugarspicebaby1 no está en línea Stack level 3
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    I have a Mac and use Missing Sync rather than DM - while I will have my contacts on Address Book I will lose all of my 3rd party apps, themes, etc.

  4. #4
    MStrawder's Avatar
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    Ouch. Are you able to use the BB at all? If so, then I'd say get on a PC and do a selective backup and skip the address book. Then when you do a wipe/restore, you can restore everything except the address book, thereby skipping the problem it's causing, and restore your contacts on your Mac. A bit complicated, but may be your best solution.
    "Our greatest fear is not that we are inadequate, but that we are powerful beyond measure" ~ Marianne Williamson
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  5. #5
    sugarspicebaby1's Avatar
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    Yeah - the BB is operable, just receive the error when powering up and problem syncing. I may be able to try your suggestion, only prob is my only access to a PC is at work Don't know if I can install the DM there or not.

  6. #6
    Grafixx01's Avatar
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    I'm sure work can get you a laptop or ask your IT guy and tell them that it's important. You'll need the drivers for it as well as DM. However, in DM, you CAN back up 3rd party applications and put them back on the device when you do a restore so you won't lose anything.

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