Results 1 to 10 of 10

Hello, I have email message when using OS 4.0. After upgrading to 4.1 I am ... General Blackberry forum

  1. #1
    chinhqtran's Avatar
    chinhqtran no está en línea Stack level 1
    Join Date
    May 2006
    PIN/ID
    24464
    Posts
    16

    Unable to delete email messages on BB after upgrade to 4.1

    Advertisement



    Hello,

    I have email message when using OS 4.0. After upgrading to 4.1 I am unable to delete them. Does anyone have a solution for this problem?

    Thanks
    SoftwareTestingJobs.net
    Connecting The Right People
    =========================
    http://www.softwaretestingjobs.net

  2. #2
    hayden's Avatar
    hayden no está en línea Stack Mod
    Join Date
    Jul 2004
    PIN/ID
    ask
    Posts
    12,440

    Re: Unable to delete email messages on BB after upgrade to 4.1

    Quote Originally Posted by chinhqtran
    Hello,

    I have email message when using OS 4.0. After upgrading to 4.1 I am unable to delete them. Does anyone have a solution for this problem?

    Thanks

    Redo the upgrade. However, backup all data and apps then wipe handheld and run the upgrade. If you took these steps then we'll have to try something else. That fixed it for me a while back.

  3. #3
    chinhqtran's Avatar
    chinhqtran no está en línea Stack level 1
    Join Date
    May 2006
    PIN/ID
    24464
    Posts
    16

    Re: Unable to delete email messages on BB after upgrade to 4.1

    Hydn,

    I apologize if you had to answer this question a million times, but I was unable to search for this answer on this forum. How do I correctly wipe out all the apps on the handheld?

    thanks again
    SoftwareTestingJobs.net
    Connecting The Right People
    =========================
    http://www.softwaretestingjobs.net

  4. #4
    msbrenda64's Avatar
    msbrenda64 no está en línea Stack level 5
    Join Date
    Mar 2006
    Posts
    1,391

    Re: Unable to delete email messages on BB after upgrade to 4.1

    Quote Originally Posted by chinhqtran
    Hydn,

    I apologize if you had to answer this question a million times, but I was unable to search for this answer on this forum. How do I correctly wipe out all the apps on the handheld?

    thanks again
    Here's the thread http://blackberryforums.pinstack.com...7689#post17689

  5. #5
    chinhqtran's Avatar
    chinhqtran no está en línea Stack level 1
    Join Date
    May 2006
    PIN/ID
    24464
    Posts
    16

    Re: Unable to delete email messages on BB after upgrade to 4.1

    thanks
    SoftwareTestingJobs.net
    Connecting The Right People
    =========================
    http://www.softwaretestingjobs.net

  6. #6
    hayden's Avatar
    hayden no está en línea Stack Mod
    Join Date
    Jul 2004
    PIN/ID
    ask
    Posts
    12,440

    Re: Unable to delete email messages on BB after upgrade to 4.1

    Quote Originally Posted by chinhqtran
    Hydn,

    I apologize if you had to answer this question a million times, but I was unable to search for this answer on this forum. How do I correctly wipe out all the apps on the handheld?

    thanks again
    Don't ever worry about that here. Yes we encourage search but in the end no matter how things are posted in a forums it's up to the Admin, Mods, Stack Pros, leads and Content stackers to keep the forums well organized. Always feel free!

  7. #7
    amsarge's Avatar
    amsarge no está en línea Stack level 2
    Join Date
    Apr 2007
    Posts
    28

    Re: Unable to delete email messages on BB after upgrade to 4.1

    I have an email stuck on my 8800. I tried everything to delete it but it wants to stay there. New emails come and go, it stays. Any advice?

  8. #8
    kayos72's Avatar
    kayos72 no está en línea Stack level 7
    Join Date
    Oct 2006
    PIN/ID
    ask me
    Posts
    3,504

    Re: Unable to delete email messages on BB after upgrade to 4.1

    did you accidentally save it?
    if so delete it from the saved folder.
    just a thought
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  9. #9
    Djmarbll's Avatar
    Djmarbll no está en línea Stack level 3
    Join Date
    Jun 2007
    PIN/ID
    219C9716
    Posts
    213

    Re: Unable to delete email messages on BB after upgrade to 4.1

    What if your 8800 won't delete from the saved folder?

  10. #10
    johnsbosco's Avatar
    johnsbosco no está en línea Stack level 1
    Join Date
    Oct 2007
    Posts
    1

    Re: Unable to delete email messages on BB after upgrade to 4.1

    Hi,

    We are also facing similar issue. We are having our own Enterprise server. We are unable to deelte mails in couple of smart phone 8100. The support centre has couple of time done the software upgrade. But still it is not resolved.

    Initially the sytem works fine. Suddenly after getting a message from System Attendent with subject Blackberry Service Message with body text "The blackberyy server was unable to process a message. You can still view this message in your desktop email program. Your system Administrator has been notified.

    After receving the above message the mail icons (typically a closed enovop image or a opened envlop image if the mail is read) becomes a squre images and it from this moment we are not able to delete any of the mails.

    Any help will be highly appreciated.

    Thanks and Regards
    John Bosco

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •