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Hi all.. my trackball stop to work down have any mode I use without trackball? ... General Blackberry forum

  1. #1
    Malluco's Avatar
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    trackball with problem

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    Hi all..

    my trackball stop to work down

    have any mode I use without trackball? i can to use to call, to send sms and many other things, but, i can´t to select anothers appz because the trackball doesnt function to down, only left, right and up..

    any idea or in this case, only assistant?

    thanks, and sorry my English
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  2. #2
    Ridicule's Avatar
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    If you have a curve or a pearl, they might be able to fix it at your Carrier's retail outlet (otherwise, you're looking at an RMA / Warranty service).
    Try pressing very hard on the ball and then scrolling it - sometimes this frees up one of the rollers that has become stuck.

  3. #3
    Mr_Carter's Avatar
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    There are a few ways you can fix that problem. You can use a van of compressed air and try blowing on it. And a little unorthodox way I got my trackball to work I read it here in the stacks is if you smoke, take a tiny amount of cigarette ash and put it on the trackball and it should work. *try at your own risk. Lol. If you have a guarantee, contact your store. ~via BB (wap.pinstack.com)~

  4. #4
    jgbkab's Avatar
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    The ashes do work.

    ~via BB (wap.pinstack.com)~

  5. #5
    boricua's Avatar
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    I found reinstalling your deice software fixes it. At least on mine it did.

  6. #6
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    ~via BB (wap.pinstack.com)~
    I just cleared up this exact problem by:
    1. Lift the trackball retaining ring out with a finger nail.
    2. Drop the trackball assembly out into your hand.
    3. Using a can of compressed air, blow out any debris that may be in the assembly, and aperature in the handheld.
    4. Manipulate the trackball thoroughly in all directions for a couple of minutes.
    5. Dip a QTip very slightly in rubbing alcohol, damping it on tissue to obsorb any excess fluid, then roll the trackball with QTip. Inspect assembly, including rollers. Allow to dry completely.
    6. Drop assembly back into aperature, then, noting notches on retaining ring, position accordingly and depress retaining ring evenly until locked in place.
    After completing the above procedure, my trackball's worked like new.
    If you need a new assembly, $12.99, shipped in U.S.
    www.bbtrackball.com
    Homescreen shortcut keys to minimize trackball use:
    Click on phone icon, menu, options, general options, change dial from home screen to no. "D" will open memo pad, etc.
    Hope this helps

  7. #7
    Malluco's Avatar
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    Hi All

    thanks to help me =)

    I will to try clearing and/or re-install the OS again and after I will posting if I fix

    thanks again dudes

    so long
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  8. #8
    Berryadict's Avatar
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    Your os isn't the problem Malluco. Please just perform the procedure I've outlined above on your trackball, and let us know how it goes

  9. #9
    Malluco's Avatar
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    hi Berryadict

    I followed your procedure but without sucess.. I assemby the trackball, cleared with alcohol but nothing :s
    will I have to change it?

    thanks
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  10. #10
    Mr_Carter's Avatar
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    Quote Originally Posted by jgbkab View Post
    The ashes do work.

    ~via BB (wap.pinstack.com)~
    Glad to know it works for you as well.. it works for me all the time.

  11. #11
    Ridicule's Avatar
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    Malluco, sounds like the trackball might be toast...best to order a replacement from the site Berryadict posted.

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