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Help! I have been with UK T-Mobile for three years - I am on my ... General Blackberry forum

  1. #1
    mik's Avatar
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    *T-Mobile (UK) Users can't access mobile.blackberry.com!!! Why?

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    Help!

    I have been with UK T-Mobile for three years - I am on my fourth Blackberry (now have the 'pearl')

    Since my first Blackberry, when I go on to mobile.blackberry.com, it simply won't let me access, instead telling me that the site 'is designed for use with the Blackberry browser...

    To add insult to injury, it gives me a link to 'find out all about Blackberry' <sigh>

    Is there anything I can do. T-Mobile Blackberry Support swear that they can't install the Blackberry browser instead of the 'walk n talk' own version.....

    Can anyone help????? Pleeeeeeze!!!!

    Kind regards

    Mik

  2. #2
    Rcbjr's Avatar
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    Re: *T-Mobile (UK) Users can't access mobile.blackberry.com!!! Why?

    I truly think that this is a TMO UK problem and not with RIM. As far as I know you should be able to get the Internet Browser. Don't call it the Blackberry Browser when talking to the TMO UK Blackberry Support. That is another name for the MDS browser and is only available when you are on a BES. I suggest you call them again and ask why they can't provide the "Internet Browser" on your account.

    There is nothing that can be done by anyone but your carrier or RIM and the only way to get to RIM for the general public is to go through your Carrier.

    Hope this helps
    Rcbjr.
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  3. #3
    cp6169's Avatar
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    Re: *T-Mobile (UK) Users can't access mobile.blackberry.com!!! Why?

    Im not sure this would help but you could change the emulation mode and see if the error continues.

  4. #4
    mik's Avatar
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    Re: *T-Mobile (UK) Users can't access mobile.blackberry.com!!! Why?

    Regretfully it is fixed and has no option to change it <sigh>

  5. #5
    Len's Avatar
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    Re: *T-Mobile (UK) Users can't access mobile.blackberry.com!!! Why?

    I dont think any UK T-Mobile customers will get the BB browser, and the Tmo browser is ...... (decency prevents me from saying what I think)
    Do what I did, get hold of the mini opera and also the minuet browsers, you have to pay for minuet (Ł10) mini opera is free, you wont regret it. I would love to get hold of the BB browser but I cant see T-Mobile releasing it .... Best

  6. #6
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    Re: *T-Mobile (UK) Users can't access mobile.blackberry.com!!! Why?

    I have the same issue with Vodafone UK. There was a posting somewhere by Littlemojo who managed eventually to get someone at Vodafone to wake up and sort it all out for him. I haven't had any response from them and haven't had the time and energy to waste on more spending eons on hold and being passed from one 'specialist' to another. Still, could be worse, when you speak to Orange about this (for the wife's Pearl), you might as well be entering the Twilight Zone! At least there you've a better chance of encountering an intelligent life form.

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