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I've been serching for a fix for my issue to no avail. I have a ... General Blackberry forum

  1. #1
    baddrobot's Avatar
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    Question synchronization issue "unknown error"

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    I've been serching for a fix for my issue to no avail.
    I have a BB curve 8530 through sprint. this is my fifth refurb in 2 years. my last 3 phones have also had this issue. the issue?
    latest BB DM and previous DM's will not allow me to configure sync options. I am able to backup my device, I just cannot sync my files. I get a "unknown error" message before the "determining the root config name for main system" finishes.

    I have cheked all apps on the phone to make sure wireless sync is turned off. all options for synchroniztion in calendar, contacts, etc, are greyed out.
    any thoughts?
    oh, one more thing... thank you in advance.

    i have uninstalled DM and reinstalled. I have downgraded and upgraded DM. I have wiped my phone and reinstalled OS.

  2. #2
    lak611's Avatar
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    Which version of Desktop Software are you running?

    Which version of Windows are you running?
    Laura

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  3. #3
    baddrobot's Avatar
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    Blackberry desktop software 6.1.0.36, windows vista home premium x64

  4. #4
    RogerG's Avatar
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    Quote Originally Posted by hunter121 View Post
    Great thread! Also my favorite view.

    Huh?

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