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I followed the http://www.blackberry.com/btsc/searc...eId=wrong%20Id site and I am stuck on TASK 6, where it says ... General Blackberry forum

  1. #1
    eyecon82's Avatar
    eyecon82 no está en línea Stack level 3
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    SYNC outlook wirelessly - help please

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    I followed the http://www.blackberry.com/btsc/searc...eId=wrong%20Id site

    and I am stuck on TASK 6, where it says to "Step 2-Select the Enable Bluetooth Support check box, Note: If the Enable Bluetooth Support check box or the Configure Bluetooth button is not enabled, see Additional Information below."

    When I go into mine, it doesn't give me the option to enable BT support... but when I check the additional information below, I don't have any other software utilizing Bluetooth

    "Additional InformationIf the Enable Bluetooth Support check box and Configure Bluetooth button are not selected on the BlackBerry® Device Manager Properties window, your computer may not be using original Windows Bluetooth radio drivers. Verify that you are running the Bluetooth device manager that comes with Windows (see the procedures section)."


    Does anyone know how to fix this issue? Thanks

  2. #2
    reddrvgon's Avatar
    reddrvgon no está en línea Stack level 8
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    Can you give more info?

    What DM?
    What device?
    What OS on device?
    What os on comp?
    32bit or 64?
    Built in bluetooth or external usb?

    Thanks...
    ~via smartphone mobile.pinstack.com~

  3. #3
    eyecon82's Avatar
    eyecon82 no está en línea Stack level 3
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    Hey...thanks for the offer...but I figured it out

    the problem was, even though I thought I was using the windows BT driver, I was still using IBM's

    I turned off BT-->I uninstalled IBM's BT drive-->Turned BT back on and allowed windows XP to install its own driver

    works! so much better than plugging in the cord

  4. #4
    reddrvgon's Avatar
    reddrvgon no está en línea Stack level 8
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    Lol... Awesome feeling when you fix somethin on your own huh...
    ~via smartphone mobile.pinstack.com~

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