Results 1 to 6 of 6

I have a user that when he tries to sync, it locks upo at the ... General Blackberry forum

  1. #1
    bwaller's Avatar
    bwaller no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Sync Issue

    Advertisement



    I have a user that when he tries to sync, it locks upo at the same "record" and the machine freezes up and must be rebooted. This happened before and all i did was re-install the Blackberry Desktop Software. There is now Blackberry Server on campus, as he gets his service from Cingular. Any insight would be great.

    P.S. I do not know alot about Blackberrys

  2. #2
    diaz1023's Avatar
    diaz1023 no está en línea Stack level 3
    Join Date
    Jun 2006
    PIN/ID
    Ask Me
    Posts
    293

    Re: Sync Issue

    ~via BB (wap.pinstack.com)~does the user have permission to use the bb server? This might be a cause, but someone with more knowledge will be here shortly

  3. #3
    bwaller's Avatar
    bwaller no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Re: Sync Issue

    I'm sorry, that was a typo, there is NO Blackberry Server on Campus.

  4. #4
    takeshi's Avatar
    takeshi no está en línea Stack level 7
    Join Date
    Aug 2005
    Posts
    2,305

    Re: Sync Issue

    Where does it lock up? If the PC has the latest data, I'd recommend using the backup utility in Desktop Manager to first back up the corresponding app on the BB itself. Then use the same utility to wipe the database on the handheld. Then sync.

  5. #5
    bwaller's Avatar
    bwaller no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Re: Sync Issue

    it gets locked up when it is syncing the calendar data. the BB has the most durrent data.

  6. #6
    bwaller's Avatar
    bwaller no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    4

    Re: Sync Issue

    it locks up when it is syncing the calendar. the B has the most current data.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •