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Hi, Can anyone help me please?? I have successfully downloaded the blackberry desktop and have ... General Blackberry forum

  1. #1
    kattythomas's Avatar
    kattythomas no está en línea Stack level 1
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    Sync-ing Outlook but keep getting deletions

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    Hi,

    Can anyone help me please??

    I have successfully downloaded the blackberry desktop and have been sync-ing my outlook for a few months now. I've noticed that after each sync, the confirmation pops up and in the list of new entries is also a list of deletions that it wants to do. The things it wants to delete are things that I actually want to keep in there - I don't know why it wants to delete them. I haveno options/choice to inform the computer/phone not to do it and so I've been losing past diary entries for months now. Anyone know how to fix it? It seems to want to delete entries that are around 1/2 months old.

    Thanks for any help you can give me!

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    Have you checked your settings:

    Calendar
    Menu
    Options
    Scroll down to "Keep Appointments"

    What is the setting?
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    kattythomas's Avatar
    kattythomas no está en línea Stack level 1
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    Gary, you are a star! My 'keep appointments' was set to 60days so I've now changed this to 'forever'. I knew it would be something simple but I was trying to find the answer by using the desktop setting rather than the phone itself!

    Big kisses!!

    Kat

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