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Hello, My BB has been acting a little strange the past two days. The internet ... General Blackberry forum

  1. #1
    insrebel36's Avatar
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    Strange Things

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    Hello,

    My BB has been acting a little strange the past two days. The internet was lagging yesterday. And randomly it restarted by itself while I was on the internet.

    Today I received the following message from "donotreply@blackberry.com" directly yo my PIN

    -- Automatically generated email: Do Not Reply to this email --

    You asked to have your password sent to your device.

    Your password is:

    Just like that, PW was blank. I didn't request my PW.

    Has anyone ever seen anything like this before?

  2. #2
    jar8100's Avatar
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    I believe someone is trying to hack your account. I would suggest changing your password ASAP.

  3. #3
    GaryF's Avatar
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    This does seem a bit strange. I assume you are not on BES? I agree with jar, it is probably a good idea to sign on to your Tmobile BIS page and change your password. I will also PM a couple of our TMO CSR folks here and ask them to look at this thread when they get on line, they may have some additional insight.
    BlackBerry® Certified Support Specialist
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  4. #4
    tgeekb's Avatar
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    That is strange. I would definitely change my password and notify your carrier.
    Never wanted to be a simple man...

  5. #5
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    Its possible your carriers BIS service was temporarily disrupted due to outage or some sort of error and in the mist of it sent out those emails. That would explain the password field being left blank. Call the carrier and ask if any outages have been reported.
    ~via BB (wap.pinstack.com)~

  6. #6
    Amigotek's Avatar
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    Ins, I agree with all the above so far in that it definitely looks like an attempt to hack into your account. I would go one step further and take a look at the headers of the message itself and look for some important details. Take a close look at the "to:" field and make sure it actually was addressed to you and not sent out as a mass message to multiple people in an attempt to get someone to respond. Secondly I would look at the "From:" field and make sure the address it actually came from matches what the display address shows. You mentioned it came to your pin, but what bothers me is that it came from an email to your pin which I don't think should be possible. It also bothers me that the password field was blank. Check the above to pieces of info real quick and reply back if you can to this thread with that info.

    Zo

  7. #7
    jonnyxedge's Avatar
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    ~via BB (wap.pinstack.com)~yeah I think its all ironic. There are some bb network issues with t-mobile.most were recognized the beginning of the week. So that's why its been lagging. The restart I've seen those on occassion especially if you are doing a lot on your device at once the password thing definately sounds like someone tried to access ypur mytmobile account. Unless u have requested the password earlier.

  8. #8
    jonnyxedge's Avatar
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    I don't think a password change is neccesary. Ubless you want to. If anyone wants to request you password they can't unless they have your device. The password will only send to your device. And its usually a temp password. ~via BB (wap.pinstack.com)~

  9. #9
    jar8100's Avatar
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    I have already had the exact same thing happen (the email through PIN) and it was because my boss (sitting across the room) was trying to hack my account. (he loves doing stuff like that to me). He got my PW and then told me about it and my PW just after I got the PIN.
    That is why I say change password ASAP!
    (some sites allow sending to alternate addresses)

  10. #10
    zjfarmer's Avatar
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    Insrebel, have you heard anything more or were you able to resolve the problem?

    ~via BB (wap.pinstack.com)~

  11. #11
    insrebel36's Avatar
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    Thanks everyone for all the insight. I spoke to T-mobile and they had no idea what it was. I want to change my email PW just to be safe but I'm not sure how to do it from the my tmobile page. Anyone know how to do it?

    ~via BB (wap.pinstack.com)~

  12. #12
    GaryF's Avatar
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    You need to go to T Mobile. com and create an account in My TMobile. If you have not done that before I suspect that explains the null password email. This may have been caused by someone attempting to access your account either purposfully or by accident and requesting a password for an on line account that was never set up.
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  13. #13
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    ~via BB (wap.pinstack.com)~

    Happens to this evening: One of my eMail acconts seem to be corrupted and I've got the same message But I guess that's nothing with the BIS or whatelse cause I can't login in this account manually.

    So my suggestion is to login in that account and see if the account is manually reachable and/or resend the servicebooks.

    HTH
    Peter

  14. #14
    mrmoe's Avatar
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    Have you received and opened any email attachments using your BB or installed any 3rd party app?

    Could also be malware running on your BB. Hacking phones is all the latest rage.

    ~via BB (wap.pinstack.com)~

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