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as per title I had a pearl that i sold on ebay and never had ... General Blackberry forum

  1. #1
    stolt's Avatar
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    sold a BB pearl 8100 on ebay, buyer says red led constant

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    as per title I had a pearl that i sold on ebay and never had any problems and did a wipe handheld before packing it up. It was all fine, buyer had it a day and said the following...

    ''
    Thanks for the phone it is great and is in great condition. I was just wondering what it means if the red light at the top of the phone is flashing and the phone is not switiching on, has this happened to you or do you have any ideas as I can't seem to find it in the instruction manual??

    Many Thanks & I look forward hearing from you.

    ''


    Any ideas, as i say it was fine when i had it and i'm at a loss to say why its gone wrong now.

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    Re: sold a BB pearl 8100 on ebay, buyer says red led constant

    He's going to need to reload the software on the phone it it just has a blank screen with a red blinking light.

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    Re: sold a BB pearl 8100 on ebay, buyer says red led constant

    Quote Originally Posted by markgallant View Post
    He's going to need to reload the software on the phone it it just has a blank screen with a red blinking light.

    ok, is that a simple thing for him to do, ie, just connect it to a computer load on the disc.

    any idea how thats happened, as i say it was fine when it left me.

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    Re: sold a BB pearl 8100 on ebay, buyer says red led constant

    Hard to say...he will need to load Desktop Manager and also download the Handheld software from the vendor site and then reload it. Sometimes it can be tricky with the red light blinking to get Desktop Manager to recognize the device.

  5. #5
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    Re: sold a BB pearl 8100 on ebay, buyer says red led constant

    ok thanks, i guess i could see this coming back to me then.

  6. #6
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    Re: sold a BB pearl 8100 on ebay, buyer says red led constant

    its not to bad tell him to try it If I were you i would find a set of instructions and email it to the buyer

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