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I downloaded the latest Blackberry Software manager to my computer for my blackberry curve 4.3 ... General Blackberry forum

  1. #1
    BoostdGSX's Avatar
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    Software update help

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    I downloaded the latest Blackberry Software manager to my computer for my blackberry curve 4.3 OS. I'm trying to get the video camera feature on it. I'm not sure exactly what to do now. The software is installed and when I plug the phone in I can add music, videos, pictures from my computer but when I go to application loader it says the phone that is connected is not a proper device and to contact my service provider (AT&T).

    So basically, after I install the latest software update what is the next step to getting the video camera feature to work? Thanks for any help, I'm pretty new to all of this.

  2. #2
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    Have you updated w/provider updates?

    If not go here:

    http://blackberryforums.pinstack.com...light=provider

  3. #3
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    I went there and selected my provider and downloaded it again with no luck. Still getting the same message. Any other ideas? What exactly are you supposed to do once the download is done and installed?

  4. #4
    GaryF's Avatar
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    Boost,

    What device are you using?
    BlackBerry® Certified Support Specialist
    The Shark Tank

  5. #5
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    Its a blackberry curve 8310

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    I finally got it to where a list of applications showed up, I'm trying to get the video camera to work but no luck, any tips?

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    did you download the device OS or the Desktop Manager Software version 4.3?

  8. #8
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    Just the desktop manager software version 4.3. Where do I get the device OS? Is that what I'd need?

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    What do you mean by video camera? Are you in app loader or Roxi?

  10. #10
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    The Curve does not have video recording unless you have the 4.5 OS. Am I missing something here?

    ~via BB (wap.pinstack.com)~

  11. #11
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    How/Where do you get 4.5 OS. I'm new to all this and not finding any answers when searching. Sorry and thanks for the response.

  12. #12
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    The 4.5 OS is a new beta version software and Pinstack does not want that info shared on here. You would have to do a google search for the BlackBerry 4.5.0.18 OS to find it.

    ~via BB (wap.pinstack.com)~

  13. #13
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    Thanks, and my apologies.

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