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I have an SMS Text message from over 2 months ago. And no matter what ... General Blackberry forum

  1. #1
    Kimberle20's Avatar
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    Question SMS Text message that wont delete

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    I have an SMS Text message from over 2 months ago. And no matter what I do, it wont delete. I have tired deleting it alone, deleting all prior to the date, changed the settings to delete messages older than 15 days. Nothing works.

    Does anyone have any suggestions?

    Thanks.

    Kimberle20

  2. #2
    devilsadidas's Avatar
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    Re: SMS Text message that wont delete

    try pulling the battery out then putting it back in.

  3. #3
    j llama's Avatar
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    Re: SMS Text message that wont delete

    Which model blackberry do you have?

    If you have a newer BB I would suggest going to:

    Messages : menu key (or trackwheel) > options > general options > at the bottom, make SMS and Email inboxes seperate.

    This way we can get the message grouped with other SMS messages.

    When was the last time you pulled the battery (while the device is on)?
    If all else fails, use Desktop manager to back up your device, you can then wipe the device

    options > security options > general settings > menu key (or trackwheel) wipe handheld.

    When the device comes back up it will be exactly how it was when you got it on day one.
    (no personal data)
    You can use restore on Desktop Manager to reload all of your data back on the device.
    I believe you can select NOT to reload SMS and Email messages during the Restore.

    Hope some of that helps.
    BlackBerry® Certified Support Specialist

  4. #4
    Kimberle20's Avatar
    Kimberle20 no está en línea Stack level 1
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    Re: SMS Text message that wont delete

    Finally! I removed the battery a few times and that worked. It now let me delete the message.


    Thank you.
    Kimberle20

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