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Hi, I have a user who has shared his mail box with his assistant, and ... General Blackberry forum

  1. #1
    No1Bwana's Avatar
    No1Bwana no está en línea Stack level 1
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    Shared Outlook Mailbox

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    Hi,

    I have a user who has shared his mail box with his assistant, and when she deletes emails from his Inbox, they go in to her Deleted Items. When the Blackberry synchs it does not see these and so they remain on the device and have to be deleted manually.

    I am not sure any of this is relavent, but the setup is:-

    The device is a BB Pearl
    Exchange Server 2007
    MS Outlook 2007

    Can anyone help me with a solution to this problem?

    Many thanks

    Ian

  2. #2
    fritter's Avatar
    fritter no está en línea Stack level 5
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    Re: Shared Outlook Mailbox

    No1Bwana Welcome to PinStack!

    One thing you can check while in your mail on the blackberry is click the menu botton and scroll til you find options. Now once done scroll down to email reconciliation and make sure mailbox wins. So that now if anything is done on your outlook client it should reflect the blackberry.

  3. #3
    takeshi's Avatar
    takeshi no está en línea Stack level 7
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    Re: Shared Outlook Mailbox

    If the email goes into her Deleted Items it will not reconcile.

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