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so i would start windows xp and BAM Roxio media player trying to re-install itself ... General Blackberry forum

  1. #1
    fleshka's Avatar
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    Roxio and DM went CRAZY ON ME!, Kept trying to install over and over!!! HELP

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    so i would start windows xp and BAM Roxio media player trying to re-install itself over and over and over and over again. I killed all the apps but it wouldnt stop. tried to use this windows installer fix, didn't help.

    i had to delete ALL blackberry software including roxio to get that crap off my comp.

    anyone else have this problem? i saw it happened to a few others on some other forums but nobody got it fixed. what a nightmare.

  2. #2
    csa819's Avatar
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    Yup, did it to me too. Major headache. I think it happened because it froze during the an update, and kept repeating over and over, locking up windows everytime it did it.

  3. #3
    gkast1's Avatar
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    That usually means there are Registry entries triggering at startup. You can view all startups using utilities like Runalyzer from the Spybot search & destroy site, or Autoruns from sysinternals.com. Or, the jock in you might want to inspect the Registry directly, using regedit or Regalyzer (s s & again), search the various Run keys (Run, RunOnce, RunServices etc) and edit out the offender.

    You may have to F8 into booting modes and select Command Prompt mode.

    If you've never edited the Registry before, have some experienced person with you...

  4. #4
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    To use the Registry Editor:

    Go to Start>Run. Type in regedit. Go to HKEY_CURRENT_USER>Software>Research In Motion. Delete the Research In Motion folder.

    Repeat the process but this time go to HKEY_LOCAL_MACHINE>SOFTWARE>Research In Motion. Delete the Research In Motion folder.

    Exit out of the Registry Editor. Reinstall the Desktop Manager. See what happens when you reinstall it this time.


  5. #5
    monica.simons's Avatar
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    your so smart erica
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