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/I have an unlocked BB Bold with tmobile. I cannot set up my personal email ... General Blackberry forum

  1. #1
    alextabet's Avatar
    alextabet no está en línea Stack level 3
    Join Date
    Jan 2007

    Removing Enterprise "lock" on BB Device?


    /I have an unlocked BB Bold with tmobile.
    I cannot set up my personal email because it does not give me that option - all it says is that enterprise email is configured...
    I also dont have browser.. but my EDGE is in caps.
    Any thoughts...?
    I dont even have an enterprise button on my home screen...

  2. #2
    disturkis4u's Avatar
    disturkis4u no está en línea Stack level 3
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    Apr 2007
    Have you tried wiping it? It may have some IT policy on it
    Mozilla/5.0 (Linux; U; Android 1.5; en-us; T-Mobile myTouch 3G Build/COC10) AppleWebKit/528.5+ (KHTML, like Gecko) Version/3.1.2 Mobile Safari/525.20.1

  3. #3
    wheelz's Avatar
    wheelz no está en línea Stack level 4
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    Nov 2008
    I'm just asking because I've seen this before. Do you have a data plan? Without a data plan you won't be able to have personal email. Just thought I'd ask
    BlackBerry8330/ Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105

  4. #4
    MStrawder's Avatar
    MStrawder no está en línea Stack Pro
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    Jul 2008
    I'm guessing the device was used when you purchased it as it sounds like you have one that used to be on BES. I would start by checking for an IT policy, removing it if necessary, and wiping the device. Programs like BBSAK (BlackBerry Swiss-Army Knife) work great for removing the policy and wiping the device clean.
    "Our greatest fear is not that we are inadequate, but that we are powerful beyond measure" ~ Marianne Williamson
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  5. #5
    Amigotek's Avatar
    Amigotek no está en línea Stack Professional
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    Mar 2007
    Actually it seems that the problem may be simpler than an IT Policy. T-Mobile does not have the service books available over the network for a Bold. The instructions I found online concerning unlocking a bold involve removing the browser, adding Generic T-Mobile service books and reinstalling the browser to get everything working the way it should. The information needed is the same as for setting a Storm up on T-Mobile and requires the same tools. I will hunt the info down and link it.

    Last edited by Amigotek; 08-29-2009 at 01:50 PM. Reason: Added Link

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