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I know that you are not doing the "unlocking", but could you please tell me, ... General Blackberry forum

  1. #1
    Matze167's Avatar
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    Re-Registration of Blackberry

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    I know that you are not doing the "unlocking", but could you please tell me, what I have to do, respectively, who I have to ask? Is Vodafone responsible?

    My boss has a blackberry but is getting this message:

    "This BlackBerry is registered with a different service provider. Please re-register this BlackBerry and verify the URL matches the one provided by your service provider."

    He bought it unlocked in Germany (Vodafone) and wants to use it now with TMN. What is a "re-registration"?


    Thanks a lot for your help,

    Matze from Lisbon.

  2. #2
    jdellasala's Avatar
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    The BlackBerry was previously owned. You have to contact the original owner and get them to unregister the PIN with the provider they had it on.
    .
    JerryD

  3. #3
    Matze167's Avatar
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    Quote Originally Posted by jdellasala View Post
    The BlackBerry was previously owned. You have to contact the original owner and get them to unregister the PIN with the provider they had it on.
    But it was a new Blackberry bought at Vodafone...

  4. #4
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    New or not the pin is already registered. Vodaphone may be able to tell you what provider it is registered to, but you may get further talking to RIM directly.

    ~via BB (wap.pinstack.com)~

  5. #5
    Matze167's Avatar
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    So what is the best way? How can I contact RIM?

    And which infos from the Blackberry I have to give them?

  6. #6
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    RIM might get you farther then Vonda, but they might also charge you 50bucks an hour.
    Call Von first and talk to there blackberry people.

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