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This is pretty fraustrating. I'm trying to download the desktop manager software for my new ... General Blackberry forum

  1. #1
    jetsetter's Avatar
    jetsetter no está en línea Stack level 3
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    Problem Downloading BB SW: "Please enter information that is accurate and current."

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    This is pretty fraustrating. I'm trying to download the desktop manager software for my new laptop and I get to the contact information entry form and enter my information and submit. It returns the page with the red text: Please enter information that is accurate and current.

    Has anyone else run into this problem? I just need that desktop sw, perhaps someone has a link to directly download the tool for install?

    Thanks,

    js

  2. #2
    joewoo's Avatar
    joewoo no está en línea Stack level 3
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    Re: Problem Downloading BB SW: "Please enter information that is accurate and current."

    Yes... I kno exactly what you're talking about...

    You have to make sure you're viewing window on your browser is wiiiiide open...

    What you're probably not seeing is a pulldown menu that's defaulted to "no"

    You have to change that to "yes"

    I think its for the user lisence agreement if I remember correctly...

  3. #3
    jetsetter's Avatar
    jetsetter no está en línea Stack level 3
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    Re: Problem Downloading BB SW: "Please enter information that is accurate and current."

    Ah. I thought both of those check boxes were marketing offers. Should have slowed down and read them. One was a radio button that asks you to confirm that the info you've entered is correct.

    Thanks a lot

    js

  4. #4
    joewoo's Avatar
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    Re: Problem Downloading BB SW: "Please enter information that is accurate and current."

    Yeah I made the same mistake..

    I was ready to rip hair out

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