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I am soooo frusterated! I had this problem a year ago, and it was fixed ... General Blackberry forum

  1. #1
    shanof3's Avatar
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    Smile Pearl 8100 AT&T HELP!!

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    I am soooo frusterated! I had this problem a year ago, and it was fixed but it happened again. I got a new computer, and downloaded my desktop manager, when I syncronize my BB to the desktop, it erases the 2 (earth) icons from my BB, and I can not receive or send any picture messages. Someone gave me a website laste year when it happened, it updated my BB and restored the problem. I can't find this person. Does anyone know how to help! Thanks!

  2. #2
    EricaJ1073's Avatar
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    ~via BB (wap.pinstack.com)~ Press the setup internet email icon and send the service books back to the device.

  3. #3
    shanof3's Avatar
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    Well that's the problem; I don't have the icon.

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    Just download the operating system from att's website and install it back onto your phone and you will be fine

  5. #5
    shanof3's Avatar
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    How do I do that?

  6. #6
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    K I stood up till 3 a.m. trying to figure this out. I uninstalled the desktop manager from my computer, then went to the BB support site through AT&T, then I did an OS sownload for (8100c) Pearl vs. 4.2.0.89 multilang. It went through to the very last step then it did not find the connection. So I redownloaded the newer version desktop manager v 4.3, then did the OS again, I took out my battery overnight. Still the icons are missing. Did I miss any steps? Oh ya! when doing this which do I check for internet, BB enterprize or bottom

  7. #7
    shanof3's Avatar
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    Theme's

    Well I got the problem finally solved. Now how do I download themes to my BB? I don't want to chance losing my icons again.

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