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when i do that thing pentance suggested..it says it was unable to do something or ... General Blackberry forum

  1. #16
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    Re: OMG!! What Have I Done??

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    when i do that thing pentance suggested..it says it was unable to do something or other, and then stops..

    my phone will no longer no anything! do you know wnything about javaloader? how can i use that to help!

  2. #17
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    Re: OMG!! What Have I Done??

    Hey, can you jump on yahoo on your pc, so we can have instant chat, and Ill walk you through it?

  3. #18
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    Re: OMG!! What Have I Done??

    A JVM 507 error means there is no handheld software on the device. Try to reload the OS and see if that helps.

  4. #19
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    Re: OMG!! What Have I Done??

    Any updates on this?

  5. #20
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    Re: OMG!! What Have I Done??

    you dont wanna know, just kidding. He erased OS then reinstalled and IT policy still there....Im having him do something else...Ill post results, unless I pass out, he will post. LOL

  6. #21
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    Re: OMG!! What Have I Done??

    LMAO I'm about to go to bed also. I can't stay awake any longer. Let us know the results. Why is it that everybody decides to fry their BB's over the weekend???? LMAO

  7. #22
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    Re: OMG!! What Have I Done??

    Well the phone works again, but the timeout is still there. Very confusing. 2 Hours later and im beat. Maybe some other stackers have some insight....nite all, cya.

  8. #23
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    Re: OMG!! What Have I Done??

    I'm wondering if the phone had an IT policy on it that wasn't removed.

  9. #24
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    Re: OMG!! What Have I Done??

    wow! almost 2 hours later and my BB is alive once more! CP6169 walked me threw the reviving of my phone! he was very very very helpful and very pleasent! awesome guy! very intuative and knowledgeable about BB's and how they work and how to get them to work!

    this is what we did
    --------------------



    1.brought my phone back to life! lol!
    2.did a full sytem re-install..didnt work! IT Policy still present!
    3.Un-Installed EVERYTHING! OS and all apps!
    4.Reinstalled OS.
    5.pushed cingular books back to phone!

    all in all my phone is back to normal, still has that pesky ITPolicy. but atleast i have my precious BB up and running again! pinstack is mobile for me once more!!! Yay!

    Well guys i'm gonna call Cinglar support later today, ill let you know if i got the IT Policy removed! Thanks again to all! Especially cp6169!!

  10. #25
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    Re: OMG!! What Have I Done??

    You're welcome. Seems like the previous user forgot to have that removed before he sold it.

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    Re: OMG!! What Have I Done??

    That was nice of you to say, but I cant accept that great of a speech! Anyone here would be happy to help you, at least I hope all of they would. All that I learned about BB's, was taught to me by this forum and the great people that either run it, or participate in it. I think the thank you's are for everyone here, so lets all pat ourselves on the back.

  12. #27
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    Re: OMG!! What Have I Done??

    ~via BB (wap.pinstack.com)~well, lol... I called cingular about the IT policy and they told me to call RIM. Are they giving me the run around?? Hmmm?

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    Re: OMG!! What Have I Done??

    Quote Originally Posted by mqrx97
    ~via BB (wap.pinstack.com)~well, lol... I called cingular about the IT policy and they told me to call RIM. Are they giving me the run around?? Hmmm?
    You will learn eventually that its better off to try and get help here than with your carriers...

  14. #29
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    Re: OMG!! What Have I Done??

    I have heard more stories about IT policy screwups and messed up devices and I've started advising others to do the following:

    1) If you must have a BB for work, get 2 (if money is no issue) so there won't be any IT policy on your personal BB.

    2) Make sure the IT policy is completely wiped before selling it or leaving the company because of problems like the above. IT policies have also been noted to disable BT, web browsing (except the corporate intranet), chatting, and other functions.

  15. #30
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    Re: OMG!! What Have I Done??

    ~via BB (wap.pinstack.com)~ o wow. Didn't think about number 2. Everythinh seems to be workin fine. So far, except for the whole IT dilema. Lol. One thing though, where is the B T? I have a 7290.

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