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  1. #1
    digitalmek's Avatar
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    Question Old Calendar Entries do not synch when changed?

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    Hi, I tried to find anything about this anywhere else but had no luck.

    I have a number of users who are complaining that appointments from the past, or re-occuring appointments, when changed in outlook, are not re-synching to the device.

    In other words the updates to old calendar entries are not synching...

    I am on Blackberry Enterprise Edition 4.0, SQL backend, many different versions of HHC, desktop manager, devices etc...

    Is this a known issue - is there a workaround? is there anything else I should be looking for on the user's config to tell me why it's busted?

    Thanks in advance!

  2. #2
    giamburrasca's Avatar
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    Re: Old Calendar Entries do not synch when changed?

    Hi digitalmek, I am a BIS rather than BES person but offer the following, for what it may be worth.

    To define the date range of data that is synchronised between the device and Outlook.

    In Desktop Manager, open Intellisynch.
    Click Configure PIM and select Calendar.
    From the Configure drop-down menu, select Advanced Settings
    In the date range tab, select appropriately.

    Hope this helps

  3. #3
    digitalmek's Avatar
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    Re: Old Calendar Entries do not synch when changed?

    thanks very much, i bet that will do the trick...

    It's always the little things eh....

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    Re: Old Calendar Entries do not synch when changed?

    Hello, just wondering if this resolved the problem? Thanks
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  5. #5
    digitalmek's Avatar
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    Re: Old Calendar Entries do not synch when changed?

    I am waiting to hear back from my users...but I am sure it will. they were complaing that old appointments would not get synched when changed, given that setting it makes totaly sense. Have them flip it to all or to the date range and they will be happy...!

  6. #6
    digitalmek's Avatar
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    Re: Old Calendar Entries do not synch when changed?

    Yes it did fix the issue for the user. One note, the inital synch takes a while...(20 minutes or longer)

  7. #7
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    Re: Old Calendar Entries do not synch when changed?

    Glad to know that it worked, thanks for the info.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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