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Hi all.I have a BB & data plan with a cell company in South Africa ... General Blackberry forum

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    r3nb72's Avatar
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    No Internet Browser icon

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    Hi all.I have a BB & data plan with a cell company in South Africa called Vodacom. Its part of Vodafone. When I try to download the Yahoo! IM OTA from my device I get this msg:

    Sorry, you need to use the BlackBerry Internet Service(TM) Browsing feature on your BlackBerry device in order to access the... select the Internet Browser icon on your device's home screen.

    I don't hv this icon on my home screen but rather the Vodafone Live icon. Its how I access all wap sites. How do i get that icon? Thanx!!

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    Re: No Internet Browser icon

    Call your CSR and let them know could be something from their end..for me when my browser icon was MIA I did a battery/SIM card pull, re-insert all then re-registered on the network and resend my service book and the icon came back...another time it went MIA and nothing I tried brought it back, I called my CSR and they talked me through a couple of steps and the icon came back...you could try all that I did if still no luck call your CSR..good luck!!
    A woman's heart should be so hidden in Christ that a man should have to seek Him first to find her.
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    Re: No Internet Browser icon

    Thanx! I'l try that.

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    Re: No Internet Browser icon

    I recently brought a nextel 7510 off of Ebay and my bb dosen't have a web browser icon. I am using Boost Mobile thru nextel. Does anyone know how to fix this problem so i can use the web. PLEASE HELP!

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    Re: No Internet Browser icon

    r3 - yours should be fixed. jvmac, what's your PIN?

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    Re: No Internet Browser icon

    my pin number is 4002E179

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    Quote Originally Posted by jvmac
    I recently brought a nextel 7510 off of Ebay and my bb dosen't have a web browser icon. I am using Boost Mobile thru nextel. Does anyone know how to fix this problem so i can use the web. PLEASE HELP!

    I'm doing the same thing with a 7520 and Boost. I don't have any service books listed. I can get to the web with Opera Lite, but if something requires the Blackberry browser, I get an error stating it's not available. Is there a fix for it?

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    Rcbjr's Avatar
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    az_max, Welcome to PinStack.

    I'm not sure about Boost. The normal process for getting service books is to have a Blackberry Data Plan. Let us know if there is anything else we can do to help with your BB.

    Rcbjr
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    Re: No Internet Browser icon

    Hi guys,

    I also have the same problem! I am with Vodafone in the UK. Have received all my service books today and I am also getting the same message. I also do not have the Balckberry internet browser icon I only have the Services icon. I have installed Mini Opera however Blackberry will not d/load Yahoo Messenger or Goofgletalk unless you are using their browser!

    HELP!!

    Regards

    Emlyn

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    Re: No Internet Browser icon

    Oops

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    Re: No Internet Browser icon

    Ooops! I am also missing the Blackberry IM Client!!!

    Regards
    Emlyn

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    Re: No Internet Browser icon

    Mysteron2, Welcome to PinStack.

    All I can say is call your Customer Care and Complain about the missing browsers. Let us know if there is anything else we can do to help with your BB.

    Rcbjr

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    Apparently - according to Vodafone this is a feature! unfortunately it means that i cannot download updates from the BB from RIM as RIM requires its own browser to work Not a happy bunny!
    Emlyn

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    Rcbjr's Avatar
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    Mysteron, Call vodafone customer care, ask for the BlackBerry Support desk, Ask them to verify that your account is properly provisioned for Blackberry Internet Service. The Internet Browser is supposed to be part of the BIS package.

    Check out this Post by littlemojo, concerning this problem.

    Rcbjr.
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    No browser icon

    I just bought a Blackberry Pearl, I am on Cingular. I want to get on the web, but I have no need of the blackberry data plans. The phone's manual says it can do cingulars media net also, but the browser icon is MIA. Can anyone help me?

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