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Recently I upgraded my Pearl OS. Since then I now have no option in my ... General Blackberry forum

  1. #1
    sugarspicebaby1's Avatar
    sugarspicebaby1 no está en línea Stack level 3
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    Question No email option in profile settings?

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    Recently I upgraded my Pearl OS. Since then I now have no option in my profile settings to select an alert specifically to be notified when I receive an email. I keep my text and email mailboxes separate and I can set a sound for my texts, but have not been able to for the emails. Anyone know why this may be, if I'm missing something? Thanks!

  2. #2
    pdxmatts's Avatar
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    I have always just gone into profiles/advanced/menu/edit then set the tones for all my email accounts. Are you able to do that?

  3. #3
    pdxmatts's Avatar
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    If you can't see your email accounts, then you need to resend your service books.

  4. #4
    sugarspicebaby1's Avatar
    sugarspicebaby1 no está en línea Stack level 3
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    Thats just it - I have no option to click on for email - just my phone, SMS, MMS, IM, Calendar, etc.

    There is a listing for "Messages" I have tried editing but I still am getting nothing for emails.

  5. #5
    sugarspicebaby1's Avatar
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    service books again? but I'm actually getting the email...

  6. #6
    azstar's Avatar
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    Something weird going on in your profiles.....You may need to delete and re-add your email addresses. Just be sure you do a backup first so you can restore your emails.
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

  7. #7
    sugarspicebaby1's Avatar
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    Got it - thanks - just wonder why I keep having issue with the service books???

  8. #8
    azstar's Avatar
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    Didn't you have some issues with your upgrade? Could be that things still are not quite right. If trouble persists you may want to wipe your BB and start fresh.
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

  9. #9
    sugarspicebaby1's Avatar
    sugarspicebaby1 no está en línea Stack level 3
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    yeah - the "upgrade" was from using the DM for Mac first time and wiped me out. I've been rebuilding for last week. If need be I'll start once more. Thanks again!

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