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Ok I had to download bb messenger to my phone (it didnt come with it ... General Blackberry forum

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    husnain1's Avatar
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    No Alert from BB Messenger

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    Ok I had to download bb messenger to my phone (it didnt come with it for some reason) but for some reason when a contact sends me a pin I dont get any type of alert ie sound, vibration all I get is an icon on the home screen for bb messenger. I tried setting the options to vibrate. also if im not mistaken shouldnt bb messenger be in profiles so I can edit it. Thanks in advance

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    Re: No Alert from BB Messenger

    There should be two notification options for Messenger in you Profiles Settings Messenger - Alert and Messenger - New Message.

    Check them to see if they are there. If not try reinstalling your BB Messenger.

    Rcbjr.
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    Re: No Alert from BB Messenger

    Quote Originally Posted by Rcbjr
    There should be two notification options for Messenger in you Profiles Settings Messenger - Alert and Messenger - New Message.

    Check them to see if they are there. If not try reinstalling your BB Messenger.

    Rcbjr.
    '

    ok thanks I will try re-installing then

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    Re: No Alert from BB Messenger

    Also check to make sure you haven't set your Status in BB Messenger to Unavailable. This will stop the Notification Alerts also.

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    Re: No Alert from BB Messenger

    Quote Originally Posted by Rcbjr
    Also check to make sure you haven't set your Status in BB Messenger to Unavailable. This will stop the Notification Alerts also.

    Rcbjr.
    yeah its set to available. thats the problem all the settings are correct but still nothing, Im re-installing it now

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    Re: No Alert from BB Messenger

    ok can you pin me rcbjr so I can check if its ok...23D84CCF

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    Re: No Alert from BB Messenger

    Quote Originally Posted by cp6169
    Let us know how it goes husnain1.
    wel I still cant figure it out and rcbjr tried to help but still nothing, any suggestions

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    Re: No Alert from BB Messenger

    ~via BB (wap.pinstack.com)~does anybody know why sometimes I get the message icon and sometimes I don't. I always get the tone and vib but don't always get the icon

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    Re: No Alert from BB Messenger

    Ok I think if you go to profiles>advanced>, click on your active profile, click on "Messenger - New Message", and make change your "out of holster" and "in holster" settings to what ever you want your alert to be for bb messenger.... Then it should work. If this doesn't work then you can always try to call customer service and see if they can help.

    Tell us if this works so we can continue to try and help you with this problem.

    Hope this helps,

    COJO 24

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    Re: No Alert from BB Messenger

    Quote Originally Posted by COJO 24
    Ok I think if you go to profiles>advanced>, click on your active profile, click on "Messenger - New Message", and make change your "out of holster" and "in holster" settings to what ever you want your alert to be for bb messenger.... Then it should work. If this doesn't work then you can always try to call customer service and see if they can help.

    Tell us if this works so we can continue to try and help you with this problem.

    Hope this helps,

    COJO 24
    I have those settings set properly but nothing, anything else, im all ears

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    Re: No Alert from BB Messenger

    Quote Originally Posted by bmanley
    ~via BB (wap.pinstack.com)~does anybody know why sometimes I get the message icon and sometimes I don't. I always get the tone and vib but don't always get the icon
    you got me, im still trying to get my alert properly, maybe try re-installing bb messenger

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    Re: No Alert from BB Messenger

    ok does anybody know if bb messenger shows up in your profiles, say for example you select loud and want to edit it should one of the options be for bb messenger as well?

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    Re: No Alert from BB Messenger

    The settings for BB Messenger notifications are to be found in all the profile settings. One thing to double-check in your profiles is that you have the alert type set on "tone" as opposed to "none."

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    Re: No Alert from BB Messenger

    Quote Originally Posted by docholliday
    The settings for BB Messenger notifications are to be found in all the profile settings. One thing to double-check in your profiles is that you have the alert type set on "tone" as opposed to "none."
    the tone is set properly. Ok we might be on to something here, I dont have the bb messenger under any of the profiles, any suggestion doc

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