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OK, so my new (used) BB 7250 arrives from Ebay...and the jog wheel scrolled and ... General Blackberry forum

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    invisiblegol's Avatar
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    Question New User - Is My BB Busted?

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    OK, so my new (used) BB 7250 arrives from Ebay...and the jog wheel scrolled and clicked for a while, and then it stopped clicking. (it still feels like a click but no menu pops up.)

    Is it broken? I can return it if so. Is it just an option that got disabled when I first synchronized?

    Thanks,
    -John

  2. #2
    cherrichiodo's Avatar
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    Re: New User - Is My BB Busted?

    hi john, welcome to pinstack!
    if you can return it, then do so...i had this happen with my 7100g and had to send it to the BB Hospital to get fixed.

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    Re: New User - Is My BB Busted?

    Hello John and Welcome to the Stacks. Your BB may be broken. But before you send it back, have you tried a battery pull reset (pull out battery with BB on, wait at least 30 seconds and then reinsert battery)?

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    Re: New User - Is My BB Busted?

    Hello and welcome to pinstack. Thats a good idea, a Blackberry Hospital, we should open one of those.

  5. #5
    invisiblegol's Avatar
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    Re: New User - Is My BB Busted?

    Libyar, Thanks for the great idea! I tried it out and got really hopefull, but it still works the same.

    Does anyone know anything about the firmware? It's probably coincidence, but it stopped working right after I synced the first time (with device software for the wrong phone). Later I resynced and got it all right. Also, none of the shortcuts seem to work, and the power button doesn't turn it on.

    I don't want to send it back...It's too addictive.

    ...and if to taunt me, the jog wheel worked for 5 seconds last night.

    -John

  6. #6
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    Re: New User - Is My BB Busted?

    I just had a user with the same issue with the scroll wheel. I opened up the unit and removed the accumulated dust and hair particles and it worked. You will need a torque T-6 bit to open all 6 screws.

  7. #7
    moses2628's Avatar
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    Re: New User - Is My BB Busted?

    Hello and welcome!

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    Re: New User - Is My BB Busted?

    John, Welcome to PinStack.

    I think I would try to return it first. If you can't then try evilcaptain's advice. Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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