Results 1 to 10 of 10

Can someone remind me what to do? I attempted to install the new version of ... General Blackberry forum

  1. #1
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Neverending hourglass of doom

    Advertisement



    Can someone remind me what to do? I attempted to install the new version of pocket day using desktop manager, and I now have the neverending hourglass. I tried a battery pull. It didn't work. Now what do I do?

    I think I had the old version of Pocket Day running in the background and I should have shut it down completely. Whatever I did, my BB really didn't like it!

    Thanks for any help.

  2. #2
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    I've waited pretty long. also the red light comes on, which I know is a bad sign, before the hourglass starts. how do I reinstall the operating system if my bb isnt being recognized by desktop manager? sorry, I have no experience with this.

    I'm starting to panic, which isnt helping!

  3. #3
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    where is the vendor xml file? if I have desktop manager and device software through att do I have to do this? I guess I know even less about my bb than I thought I did ...

  4. #4
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
    Join Date
    Apr 2007
    Posts
    2,970

    Re: Neverending hourglass of doom

    Quote Originally Posted by cyberspastic
    where is the vendor xml file? if I have desktop manager and device software through att do I have to do this? I guess I know even less about my bb than I thought I did ...
    If the software that you have is ATT s/w no you do not need to delete the vedor file. IF it is non att then yes you do and you follow C:\Program Files\Common Files\Research In Motion\AppLoader\ delete the vendor.xml file
    Last edited by Eddie_gauge; 08-31-2007 at 07:42 PM.

  5. #5
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    my pin comes up and then it says PIN UNKNOWN and application loader wizard says "blackberry desktp software does not have bb device software for the device you have connected to your computer, contact your wireless service proficer or system administrator.

  6. #6
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    no, I didnt thanks. doing it now...

  7. #7
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    first time didnt work, it started loading the stuff and was chugging along and then it said unable to something device at multistaging loading information, I cant remember exactly. trying it again.

    should I just load the basic stuff first and add the rest later? thanks again for your help.
    Last edited by cyberspastic; 08-31-2007 at 08:09 PM. Reason: Automerged.

  8. #8
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    ok, now I'm at the part where both boxes are checked, do I click finish now? that and back and cancel are my only options...

  9. #9
    cyberspastic's Avatar
    cyberspastic no está en línea Stack level 5
    Join Date
    Jul 2007
    Posts
    1,247

    Re: Neverending hourglass of doom

    I'm back in business! Thanks so much for all your help, I was crazy panicked. You're the best!

  10. #10
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
    Join Date
    Apr 2007
    Posts
    2,970

    Re: Neverending hourglass of doom

    Glad it worked for ya.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •