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My blackberry keeps restarting by itself with the hourglass. The hourglass is on for about ... General Blackberry forum

  1. #1
    MEasy's Avatar
    MEasy no está en línea Stack level 1
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    Question My 8700 keeps stays on the Hourglass

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    My blackberry keeps restarting by itself with the hourglass. The hourglass is on for about ten seconds, then the BB turns off, and then it turns on and the hourglass returns again. It has been doing this for the past two hours. I tried taking the battery out, that didnt work. I alsto did the alt-cap-del. That didnt work either.

    What else can I do, I can't even go to application loader because it resets therefore I lose the connection. Someone please help.

  2. #2
    Schufly's Avatar
    Schufly no está en línea Stack level 3
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    HAve you installed some new software that can be causing this? Sounds like you will need to reinstall your OS. Good Luck.
    Andy

  3. #3
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    MEasy

    Well, you need to reload your device operating system, and if you cannot get it to stay connected to App Loader you may need to wipe first with JL_Cmder.

    Go to my blog and Click on the links to Download your Device OS to your desktop (Jerry's list will give you the most updated) and the How to instructions to install. Now if you simply cannot stay connected long enough to install the OS you may want to use the link to LavaGirls JL_Cmder download and instructions.

    Keep us updated!
    BlackBerry® Certified Support Specialist
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