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Anyone know how to get the browser to pop back up to give me axcess? ... General Blackberry forum

  1. #1
    dc2193's Avatar
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    media net dissapears after cancelling bis

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    Anyone know how to get the browser to pop back up to give me axcess? I cancelled the bis service and I have a media net package which was working fine because the service books were still on there. Everything is provisioned correctly but I just loaded a theme and it hard reset the phone, which made the service book that I needed dissapear. I was told in the menu is a place to edit internet connection settings to enable use of the media net browser which is all I would need axcess to... (its actually for my dad)

    ATT Tech Teir Two told me they would be fired if they helped me get it to work and apologized. I argued with them for about 15 minutes because I know it can be done, just curious if anyone else has overcome this manually.


    Thanks
    *[s][h][a][e]*
    ~be the change you want to see~
    Ps. 127:1
    ~Unless the Lord builds the house,
    it's builders labor in vain~

  2. #2
    mudshovel's Avatar
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    Re: media net dissapears after cancelling bis

    so, did you resend your service books after the hard reset? and your APN settings are good? is the icon hidden?

    i don't know about Cingy/ATT, i'm grasping at straws here

  3. #3
    dc2193's Avatar
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    Re: media net dissapears after cancelling bis

    service books can only be sent if it is on bis or bes... i need manual settings
    *[s][h][a][e]*
    ~be the change you want to see~
    Ps. 127:1
    ~Unless the Lord builds the house,
    it's builders labor in vain~

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    dc2193's Avatar
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    Re: media net dissapears after cancelling bis

    an no the icon is not hidden it just dissapeared when the service book was deleted which is a normal reaction
    *[s][h][a][e]*
    ~be the change you want to see~
    Ps. 127:1
    ~Unless the Lord builds the house,
    it's builders labor in vain~

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    Dubdub's Avatar
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    Re: media net dissapears after cancelling bis

    Media net doesn't work for a BB, or at least it isn't supposed to. You need a BB dataplan, I assume when you canceleed BIS, you did away with your dataplan? No BB dataplan, no Internet and no email.

  6. #6
    takeshi's Avatar
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    Re: media net dissapears after cancelling bis

    The information is out there if you really want to find it. I'm not surprised that others aren't stepping up to help you break at&t's policies. The official word is that if you want data on a BB you need to get a BB data plan.

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    Re: media net dissapears after cancelling bis

    Quote Originally Posted by takeshi
    The information is out there if you really want to find it. I'm not surprised that others aren't stepping up to help you break at&t's policies. The official word is that if you want data on a BB you need to get a BB data plan.
    I don't know a work-around for AT&T (other than perhaps trying to reload your most recent backup which should copy back the last saved service books). Not sure if that would work or not.
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

  8. #8
    dc2193's Avatar
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    Re: media net dissapears after cancelling bis

    The provisioning is present in the system for the media net to work, ATT is just blocking it. There is supposed to be a manual workaround. The backup restore didn't do it. I will continue to look for the manual workaround. Ill post if it get one. Thanks guys.
    *[s][h][a][e]*
    ~be the change you want to see~
    Ps. 127:1
    ~Unless the Lord builds the house,
    it's builders labor in vain~

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