Media Card Encryption Issue After Reinstalling OS

jfLip · #1 11-21-2008 -

Hello,

I had the 523 Error on my Curve and had to wipe the device and reinstall the OS (4.5). Now when I try to access the files on the media card, it says they cannot be reached because it was encrypted to "another" device. I guess I was not aware my files were encrypted.

Is there any way to save my files without formatting the media card?

Thanks in advance.

jatamale · #2 11-21-2008 -

Connect to a mac it sees the media card as a thumb drive copy all your info and then re format. Then re-download by drag and drop on bb with a mac.
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