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I performed a switch device from my 8700 to my new 8830 and now my ... General Blackberry forum

  1. #1
    jpr28056's Avatar
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    Lost Browser Icon

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    I performed a switch device from my 8700 to my new 8830 and now my browser icon is gone. The information is still under applications. How do I get it back?

  2. #2
    melissaox's Avatar
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    you need to make sure you have registered the new device on the network and sent the service books to it.
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
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  3. #3
    chokem's Avatar
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    strictly a guess, but you may have to contact your provider and get RIM on the phone and give them your IMEI # and sort it out that way. I had something similar happen to me

  4. #4
    cymolia's Avatar
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    Resend your service books, that usually solves this common problem

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