Just thought it might be nice to have a repository of links to important or useful Blackberry Technical Support Center Knowledge Base articles. If you find any that you think need to be added, feel free to post. I personally will be adding links to this post so check back periodically.
This thread is for links only. For Clarity posts not containing links to the BTSC Information will be moved or deleted.
Rcbjr
Support Pro
PinStack Staff
KB02794 - Reasons to perform a hard reset
KB02141-How to perform a hard reset on a BlackBerry device
KB02720 - Device Error 350-359
KB03294 - Application Loader fails while resolving Device Error 507
KB03355 - Device Error 348 Press R to Reset
KB02719 - Device Error 340-343
KB10062 - BlackBerry device error 365
KB04275 - Unable to backup the BESMgmt database with the BlackBerryDBBackup tool
KB05317 - No additional applications designed for your device were found
KB12735 - No additional applications designed for your device were found
KB14450 - Unable to install third-party applications on the BlackBerry smartphone using BlackBerry Desktop Manager 4.2.2 or 4.3
KB05555 - Troubleshooting JVM Errors on the BlackBerry device (PDF)
KB04969 - RMA Guidelines for BlackBerry devices (PDF)
KB02643 - JVM Error 200
KB04747 - JVM Error 525
KB02983 - Error codes for Java based BlackBerry smartphones
KB03793 - Calendar not synchronizing between the BlackBerry device and Microsoft Outlook
KB12598 - Using the Switch Device wizard to switch BlackBerry devices may cause certain files to be removed from the new BlackBerry device
KB10406 - JVM 523
KB05272 - Support for Arabic and Hebrew scripts
KB-05353 - Decision Tree – Unable to send messages from an integrated account
KB03485 - Run Application Loader when the BlackBerry device does not connect
Last edited by Rcbjr; 12-31-2007 at 12:00 AM. Reason: Added another link
You Ask, We Will Answer
Can’t Install theme via DM?No Additional Apps Found for Your Device
Links to Usefull KB Articles
Nice post.
Here is one I have bookmarked:
Unable to receive email messages from an integrated POP3 email account
http://www.blackberry.com/btsc/searc...200%2010312813
I also found this grid helpful for syns questions:
Applications supported by BlackBerry Desktop Manager for synchronization
http://www.blackberry.com/btsc/searc...200%2073392570
Last edited by GaryF; 12-08-2007 at 01:33 PM.
BlackBerry® Certified Support Specialist
The Shark Tank
Some Theme Articles
Rcbjr
KB03369 - Changing Themes Takes a Long Time
KB10840 - Change the active theme on BlackBerry devices
KB11603 - Unable to download BlackBerry device themes from wireless service provider web site
KB11203 - Unable to download theme to the BlackBerry device using the browser
KB13640 - Upgrade of BlackBerry Device Software results in a black-and-white basic theme
KB14646 - Calendar preview not showing the next two scheduled items when using the BB Today theme
KB14797 - Icons are cut off when moved to folder while using the BB Dimension Icon theme
You Ask, We Will Answer
Can’t Install theme via DM?No Additional Apps Found for Your Device
Links to Usefull KB Articles
Thanks guys for the info.
Thought I would start another list to keep it from getting too long to read.
Rcbjr
KB00125 - BlackBerry Desktop Manager cannot detect the BlackBerry smartphone
KB12834 - The feature you are trying to use is on a network resource that is unavailable
You Ask, We Will Answer
Can’t Install theme via DM?No Additional Apps Found for Your Device
Links to Usefull KB Articles
Stack level 5
Good articles! I also want to give this a bump because it's useful for new users
Stack Professional
I think this is a record "Bump" over 2 years
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