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I have a blackberry pearl and the phone is not letting me access the internet, ... General Blackberry forum

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    Ipearl25's Avatar
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    In Need of help (please!!)

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    I have a blackberry pearl and the phone is not letting me access the internet, even though I have unlimited internet for the device. I have changed my sim card and still no dice. Everytime I boot up the phone, I get a weird error on the device and no world pops up for internet access.

    Any ideas?

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    Eddie_gauge's Avatar
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    Re: In Need of help (please!!)

    Hi ipearl. Sorry you are having some issues. A little more info please. What carrier are you with? what is the error you get on the device? When did you add the data feature? Please post back.

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    Re: In Need of help (please!!)

    Thanks for the reply. I am currently with AT&T (actually I work for them) and the error message I am getting is as follows:

    Uncaught exception:applicationregistry.waitFor(0xac3ae76427 d17f19)timeout



    I had one before this and everything worked just fine on it. My old BB took a swim in the toilet so I got a new BB Pearl and this one just seems to not work properly. None of my pics. will go full screen andof course the whole internet thing.

    Thanks again.

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    Re: In Need of help (please!!)

    Quote Originally Posted by Ipearl25
    Thanks for the reply. I am currently with AT&T (actually I work for them) and the error message I am getting is as follows:

    Uncaught exception:applicationregistry.waitFor(0xac3ae76427 d17f19)timeout



    I had one before this and everything worked just fine on it. My old BB took a swim in the toilet so I got a new BB Pearl and this one just seems to not work properly. None of my pics. will go full screen andof course the whole internet thing.

    Thanks again.
    As far as the uncaught exception goes do you have any other language other than english in use on the phone? from RIM


    uncaught exception: ApplicationRegistry.waitFor ............ timeout
    This error is most likely to occur when the handheld has Czech, Hungarian, or Polish configured as the default language.

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    Re: In Need of help (please!!)

    I actually stand corrected. This looks to be the issue http://www.blackberry.com/btsc/searc...200%2022428650
    according to RIM run an application loader and you should be corrected.
    Last edited by Eddie_gauge; 08-25-2007 at 11:44 AM.

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    Re: In Need of help (please!!)

    I went under language and its all set to english....Is there a master reset on the phone that maybe would wipe anything out?

    I have a 2007 DST Patch on the phone do you think that has anything to do with it?

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    Rcbjr's Avatar
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    Re: In Need of help (please!!)

    This in not a major problem and is common on the newer AT&T Pearls. Turns out the Desktop Manager program that came on the CD with the phone is defecftive and has removed a necessary module.
    Here is the list of what actions are necessary correct this.

    1. Remove desktop manager using the Add/Remove Programs.
    2. Go to The RIM AT&T Download Site.
    3. Download and install a New Version of the Desktop Manager, either the Roxio Media Manager or the Blackberry Media Manager Version of 4.2 SP2.
    4. Download the latest version of the 8100 Handheld Software Download Package.
    5. Install the Handheld software Package on your PC by executing the downloaded file
    6. Connect you Pearl to the PC.
    7. Open Desktop Manager. You should get a dialog box that offers an update to your Pearl software.
    8. Accept the Update and continue to normal completion. Do Not disconnect the BB until the process is complete and the Successful completion dialog box has opened.


    This problem has also been discussed here, Problem on Some New BlackBerry Handhelds
    Hope this help
    Rcbjr.
    Last edited by Rcbjr; 08-25-2007 at 11:50 AM.
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    Re: In Need of help (please!!)

    Wow Thank You So Much I Will Try Now!!!

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    Re: In Need of help (please!!)

    What if I have a MAC? Anyone know how I can get around this?

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    Re: In Need of help (please!!)

    Have you tried PocketMac. Don't know anything about the MAC.

    Sorry
    Rcbjr
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