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Our fancy new blackberries (8300?) all can browse the Internet and have no problems rendering ... General Blackberry forum

  1. #1
    kot's Avatar
    kot
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    Question HTML e-mail attachments shown as plain text

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    Our fancy new blackberries (8300?) all can browse the Internet and have no problems rendering HTML. However, when an e-mail arrives with an HTML attachement in it, we only see the dumbed-down plain text version of the attachement.

    What do we need to tweak to see the attachments properly? Thanks!

  2. #2
    GaryF's Avatar
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    Re: HTML e-mail attachments shown as plain text

    There are 2 add-ons availble here at the stacks. And they are 15% off this week!

    Check out BB Smart and Empower. These will fix your problem, and I know that Empower comes with a trial period. You can check out the BB shop here:

    http://blackberryshop.pinstack.com/
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
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    Re: HTML e-mail attachments shown as plain text

    yeah no bb has that ability without a 3rd party app as of right now
    I Unlock All Mobile Devices, questions just ask

  4. #4
    kot's Avatar
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    Re: HTML e-mail attachments shown as plain text

    Quote Originally Posted by harry3334
    yeah no bb has that ability without a 3rd party app as of right now
    That's so weird, as if they left it out on purpose... There is a perfectly capable browser installed on the device, but it is not invoked to render the HTML e-mail.

  5. #5
    bartokbatt's Avatar
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    Re: HTML e-mail attachments shown as plain text

    ~via BB (wap.pinstack.com)~
    I dumped Empower. It worked as advertised and did everything it was supposed to do, its just that I got tired of the 1/2 second delay to read every email and found that I apparently don't get that many HTML filled emails so after the 1/2 second delay may emails didn't look any different.

  6. #6
    Aroc's Avatar
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    Re: HTML e-mail attachments shown as plain text

    It's left out in the name of security.

    take it up with RIM: bbsuggestions@rim.com
    If enough people complain, maybe RIM will change its stance.
    Domino 6.5.6FP1 | BES 4.1.4

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