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greetings, i bought two 7730s from a reputable blackberry seller. Apparently these were return stock ... General Blackberry forum

  1. #1
    merlin's Avatar
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    how do i unregister a used blackberry?

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    greetings,

    i bought two 7730s from a reputable blackberry seller. Apparently these were return stock blackberries from 02 brand new and unlocked. The only problem however is that the devices had already being registered with 02 and they are not going to release them without me telling them the username and password of the previous user. I do not have this information and neither does the seller.

    the seller is willing to take these back but i was wondering whether there is a way to make them unregister the devices.

    thanks

    merlin

  2. #2
    Rcbjr's Avatar
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    Re: how do i unregister a used blackberry?

    merlin, Welcome to PinStack.

    I would doubt if there is any way to 'Make' them unregester them without the previous owner's information. Apparently they were not "new" as they had already been registered by the owner with the Network. Send them back to the seller.

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    Re: how do i unregister a used blackberry?

    ~via BB (wap.pinstack.com)~

    What do they mean by 'username and password'? If you did a handheld wipe and reloaded the OS, any of that info would disappear.

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    BenMarvin's Avatar
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    Re: how do i unregister a used blackberry?

    ~via BB (wap.pinstack.com)~

    Oh and also, if the seller avertised as "new and unlocked" but you're having trouble registering it with a carrier, I'd say you may want to reconsider the purchase, at least from that seller.

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    cp6169's Avatar
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    Re: how do i unregister a used blackberry?

    Hello merlin, welcome to pinstack.com. It appears the BB is still registered with BIS, and that is where you are having the trouble. You cant set up emails until the previous users BIS has been cleared out.

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    webcash's Avatar
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    Re: how do i unregister a used blackberry?

    You need to speak to o2.It can be done they call it unlatching .You need to explain normally in terms of one sylabble to o2 what you require.It takes some time but eventually it can be done with a little persistance

    HTH

    Peter

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