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When I am on a call (incoming or outgoing), I can not hear anything through ... General Blackberry forum

  1. #1
    walds11's Avatar
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    Help, my ear piece is not working...

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    When I am on a call (incoming or outgoing), I can not hear anything through the ear piece on my Pearl 8100c. The speaker phone works, but not the regular ear piece. I never had the problem before. I did a battery pull and still no go. Help!!!

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    ItsNowOrNever's Avatar
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    OK....is this a bluetooth ear piece, or the actual phone?

    The pearls were known for those issues. If the phone is within it's 1 yr warranty, get a replacement.
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

  3. #3
    walds11's Avatar
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    Its the ear piece. I called at&t support and they said it is probably a hardware issue. The phone is probably smoked. I have had the phone for almost a 1 1/2 years and
    I am eligible for an upgrade and I'll probably upgrade to an 8110.
    ~via BB (wap.pinstack.com)~

  4. #4
    ItsNowOrNever's Avatar
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    Ah! Wait for another month and get the Bold!
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

  5. #5
    walds11's Avatar
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    I don't use a Bluetooth, but the speaker phone still works to make calls.
    ~via BB (wap.pinstack.com)~

  6. #6
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    This happened to me before, but it was because of a recent software installation. But I hope you get that fixed.
    I have a BlackBerry and a WhiteApple. :)

  7. #7
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    Yup I would wait for a BOLD too hang in there

  8. #8
    walds11's Avatar
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    It's been a while since I installed software. Oh well, worse case scenario is I have to get a new phone. I like the small form factor of the Pearl. Not sure If I am sold on the larger size of the bold.

    Quote Originally Posted by snipes mcgee View Post
    This happened to me before, but it was because of a recent software installation. But I hope you get that fixed.

  9. #9
    ItsNowOrNever's Avatar
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    What software have you installed recently? Perhaps take off all 3rd party apps, and reload one by one to see if those are the problem?
    Color---it's nothing but a hue of the rainbow...why do people place such importance in it?

  10. #10
    walds11's Avatar
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    ColorPearl, Soft reset, Google Maps, Pacman, Magmic blackjack and Microhill stock viewer. I thought that the colorpearl may have been the culprit, because it changes the pearl to its normal color when I get an incoming call. I deleted it and still no go.

    ~via BB (wap.pinstack.com)~

  11. #11
    walds11's Avatar
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    Update: still no go, but my media works (sound from music and clips), still can't hear anything when making or receiving calls. Maybe it's a software issue?

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