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it just stopped working any ideas why... General Blackberry forum

  1. #1
    DaThunder's Avatar
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    help cannot receeve blackberry messenger incoming messages

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    it just stopped working any ideas why

  2. #2
    jonnyxedge's Avatar
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    Re: help cannot receeve blackberry messenger incoming messages

    no ideas why that happened to me the other day and i just did a battery pull and was back in the game

  3. #3
    DaThunder's Avatar
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    Re: help cannot receeve blackberry messenger incoming messages

    ~via BB (wap.pinstack.com)~
    I thought it was the version of 4.2 I had but I downgraded to what was on here when I got the phone still not working

  4. #4
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    Re: help cannot receeve blackberry messenger incoming messages

    well if you downgraded your software and it didn't work, maybe you should upgrade backto what you had originally

  5. #5
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    Re: help cannot receeve blackberry messenger incoming messages

    Try connecting BB to PC and starting DM. Then uninstall/reinstall BBM.
    Be sure to do a backup of your BB first with DM to save all your contacts.
    When completed doing reinstall run a restore. Battery pull and when it comes
    back up see if you are good to go.
    See the Official Latest OS threads updated regularly for All Devices.
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  6. #6
    DaThunder's Avatar
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    Re: help cannot receeve blackberry messenger incoming messages

    Problem

    Although instant messages can be sent using the BlackBerry Messenger, instant messages cannot be received.


    Cause

    The display name contains a comma or dash.


    Resolution

    Change the display name

    To remove commas or dashes from the display name, perform the following steps.
    1. From the Contact List screen, open the menu, and then click Edit My Info.
    2. Edit your display name, and then click OK.
    This fixed my problem!!!

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