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Hi there, I have a friend with two (him and his wife) and neither are ... General Blackberry forum

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    pigigi's Avatar
    pigigi no está en línea Stack level 3
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    Help BB 8230 ring tones not working

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    Hi there, I have a friend with two (him and his wife) and neither are making noise when they ring. I cheked the profiles and alerts and everything is fine... I don't get it. You can see the call coming in but no noise. It's weird cause both of them do it. It's has the new sw update from Bell. Anyone have any ideas?

    Thanks,
    ~via smartphone mobile.pinstack.com~

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    pigigi's Avatar
    pigigi no está en línea Stack level 3
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    Btw, 8230 Pearl Flips from Bell Mobility.
    ~via smartphone mobile.pinstack.com~

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    brianjr1988's Avatar
    brianjr1988 no está en línea Device Expert
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    1.do any of them have berrybuzz/vib and ring/ring and vib installed? to make the phone ring and vib at the same time?

    2.did u try doin a battery pull on both device's??

    3.do they have something like ringo/mring installed

    4.did they just update the os ?

    5.what profile do they have it on? and did u make sure all the settings are good do any sounds work like for sms/email/pin/bbm?

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    cinematicmatt's Avatar
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    i had this happen to me on my 8320.. talked to a rep from tmo and he suggested doing a handheld wipe from the menu... just make sure you're contacts are backed up, cause that was the only thing that was gone from mine...

    it's options-security options-general settings-content protection (disable)

    then press menu-wipe handheld

    just make sure you BACKUP... should solve ya.. did for me

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