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I am needing to gather information.... If you have been experiencing problems with your Blackberry ... General Blackberry forum

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    N8DBB's Avatar
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    Arrow Having Problems with your Blackberry Recently? Post Here

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    I am needing to gather information....

    If you have been experiencing problems with your Blackberry over the last 7-10 days, please post the following information here:

    Type Of Blackberry
    Your Service Provider
    Your Operating System
    Your Location
    Your Problem

    Some problems that I have seen recently floating around are:
    BBMessenger
    Browsers
    Mis-Notification (Vmail Icon showing when its really an email)
    Emails not being delivered
    Etc.

    Please post any problems that you may be having here with the above information. I have contacted a rep at RIM and they are requesting this information to see where the problems may be arising from.
    Last edited by N8DBB; 06-22-2006 at 03:37 PM.

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    Re: Having Problems with your Blackberry Recently? Post Here

    Hello

    7100i
    Nextel
    N/A
    New York
    BB Messenger contact moves to unreachable or unavailable after message is sent.

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    Quote Originally Posted by N8DBB
    I am needing to gather information....

    If you have been experiencing problems with your Blackberry over the last 7-10 days, please post the following information here:

    Type Of Blackberry
    Your Service Provider
    Your Operating System
    Your Location
    Your Problem
    7105t
    T-Mobile USA
    OS 4.1.0.309
    Platform 1.8.0.146
    Texas USA

    Unable to access some websites resulting in a 406 error. "HTTP Error 406: Not Acceptable. The page you are trying to load is not supported by the browser. Please try loading a different page."

    Also, same as Enya with the BB Messenger contacts.

    Unable to open/save pictures to my BB Album (have been able to previously). I get the following error: "More request cannot be completed. Service book information not found."

    UPDATES: Contacts added to BB Messenger list seem to sit in the "Pending" category FOREVER.

    AOL email leaves a negative amount of emails in the folder on the BB. Solved this by pulling the battery. Came back again. Solved a second time by pulling the battery and deleting the account from BIS.

    Need to add one more issue. Daily boots from yahoo and google talk messengers requiring hard resets to reconnect.

    Got this one a few minutes ago trying to access HoFo via their wap site: "Error 503: Service Unavailable The server is currently unable to handle your request due to a temporary overloading or maintenance of the server. Please try loading a different page. Contact your service provider if this problem persists."

    BB Age: 2 1/2 months
    Last edited by EricaJ1073; 06-24-2006 at 07:33 PM.

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    Arrow Re: Having Problems with your Blackberry Recently? Post Here

    Type Of Blackberry - 8700g
    Your Service Provider - TMO
    Your Operating System - 4.1.0.284
    Your Location - CA
    Your Problem - VM Icon shows and will not disappear after voicemail has been checked. This actually happend after receiving SMS.


    Update** I was just on the phone with TMO's BB Specialist and he advised me that this is a software issue. I could have wiped the software and reinstall but I rather get a new phone. Only 5 days old

    Update 2 ** Went to change my phone with the same SIM Card and still the same problem. Got a new SIM Card and all went away!! Yea!
    Last edited by s.siegers; 06-23-2006 at 02:46 AM.

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    Re: Having Problems with your Blackberry Recently? Post Here

    ~via BB (wap.pinstack.com)~
    8700g
    4.1.0.284
    Pf:2.0.0.120
    T-Mobile
    BBmessenger not working.

    Emails not being received.

    Phantom Emails when there are none.

    Lost signal.
    Browser keeps timing out. At first it was just with PS. Now its spread to other sites I go to. It is just really hard to log into my sites.

    Also in the last 3 days my Blackberry has crashed and rebooted itself twice.
    Last edited by mrnoname; 06-22-2006 at 02:22 PM. Reason: Adding info

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    Re: Having Problems with your Blackberry Recently? Post Here

    WOW Johnj. That sounds like some kinda virus or something. I know Mobile viruses only Strike about 7% of PDA phones But theres lots of loading problems and it spread to your other pages.

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    Re: Having Problems with your Blackberry Recently? Post Here

    Blackberry 8700c
    Cingular
    v4.1.0.194
    p2.0.0.90

    Annapolis MD USA
    Emails never arrive or are delayed several hours (BIS 2.0 with a gmail account)
    Google Talk not availible
    Browser won't connect or very slow
    problems have been sporadic and are sometimes fixes with an ALT + CAP + DEL reset
    seems like i'm loosing my EDGE network sometimes too
    hope that helps
    Last edited by digitalslack; 06-22-2006 at 03:55 PM.

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    Re: Having Problems with your Blackberry Recently? Post Here

    Quote Originally Posted by digitalslack
    Latest from cingular 4.1...394 i think
    Go to Options>About to find your OS and Platform versions

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    Re: Having Problems with your Blackberry Recently? Post Here

    Quote Originally Posted by johnj41
    Lost signal.
    Browser keeps timing out. At first it was just with PS. Now its spread to other sites I go to. It is just really hard to log into my sites.
    I also had problems like this on previous phones.

  10. #10
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    Re: Having Problems with your Blackberry Recently? Post Here

    Type Of Blackberry 8700g
    Your Service Provider Tmobile
    Your Operating System v4.1.0.309 platform 2.0.0.133
    Your Location East Central Florida
    Your Problem:
    BB Messenger will stop recieving messages. I can send them, but I never get any. I only know when my hubby gets mad at me for not responding to his BB messenger messages. I hard reset (battery removal) usually fixes this. It seems to be better now than it was, just before I left for Seattle I was having to do it sevral times a day. Unistalled and reinstalled Bb Messenger and it still happened. Has worked fine while I was traveling the last three days.
    The BIG problem for me is my gmail has stopped forwarding to my BB. I resent the service books, deleted and redid the account and it is not working. I have a main yahoo and a spare yahoo, a main and spare gmail account. The main yahoo has been working fine, but my main gmail seems to have died. I got one email from it last night after a service book resend, but that was it. Tried a test to both gmail's today got the email from my spare and nothing from my main I missed out on a few important emails while I was away.
    So far that has been my main problems.
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    Re: Having Problems with your Blackberry Recently? Post Here

    ~via BB (wap.pinstack.com)~
    Quote Originally Posted by EricaJ1073
    Quote:Originally Posted by digitalslackLatest from cingular 4.1...394 i think Go to Options>About to find your OS and Platform versions
    Also when typing a message note or posting from youy BB type myver followed by a space. It's an autotexe entry, gives this format 8700/4.1.0.286

    Hope this helps.
    Rcbjr

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    Re: Having Problems with your Blackberry Recently? Post Here

    ~via BB (wap.pinstack.com)~
    Cingular
    8700/4.1.0.286
    North Texas

    BB Messenger contacts Go unreachable (Messenger Icon with 2 blue chevrons) after send. Not all the time but they haven't come back yet.

    Hope this helps.
    Rcbjr

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    Re: Having Problems with your Blackberry Recently? Post Here

    Quote Originally Posted by EricaJ1073
    7105t
    T-Mobile USA
    OS 4.1.0.309
    Platform 1.8.0.146
    Texas USA

    Unable to access some websites resulting in a 406 error. "HTTP Error 406: Not Acceptable. The page you are trying to load is not supported by the browser. Please try loading a different page."

    Also, same as Enya with the BB Messenger contacts.

    Unable to open/save pictures to my BB Album (have been able to previously). I get the following error: "More request cannot be completed. Service book information not found."

    BB Age: 2 1/2 months
    Try resending your service books, re-regestering on the network, I had the same error message I forgot exactly which one of the suggestion I tried...but one of them worked!!
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  14. #14
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    Re: Having Problems with your Blackberry Recently? Post Here

    I've done all of those things and still nothing. Check out the updates LOL

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    Re: Having Problems with your Blackberry Recently? Post Here

    hi from a newbie-- anyone ever had any problems with the sound quality on the 8700g? i had to swap mine out, it was so bad. but the new one has started to sound a little funny as well... could this possibly be due to my sim card? i just can't believe i've got two wonky handsets in a row...

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