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everytime i try to install the blackberry desktop manager onto my computer, it says.. "the ... General Blackberry forum

  1. #1
    nycexsteve's Avatar
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    having a problem downloading blackberry desktop manager

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    everytime i try to install the blackberry desktop manager onto my computer, it says..

    "the wizard was interrupted before Blackberry Desktop Software could be completely installed.

    your system has not been modified. to complete installation at another time, please run setup again."

    has anyone had this problem before ? i cant seem to get around it..and i dont think its installshield because im able to install other programs.

  2. #2
    LPTruth's Avatar
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    Re: having a problem downloading blackberry desktop manager

    If you are using Vista you might have to right click on the exe file and click run as administrator. I didn't have that problem with the desktop manager, but I have had it loading other programs. Gotta love Vista
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  3. #3
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    Re: having a problem downloading blackberry desktop manager

    im not using vista im using windows xp..

  4. #4
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    Re: having a problem downloading blackberry desktop manager

    if you go to control panal add/remove software is it listed under there? if it is, try choosing "repair."

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    Re: having a problem downloading blackberry desktop manager

    nope its not there i deleted it a long time ago and the rsearch in motion file under program files is deleted as well and i just recently purchased another blackberry so im trying to download it again but its not owrking

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    Re: having a problem downloading blackberry desktop manager

    do you have an anti-virus program running or some type of security software? if so I would try turning that off.

  7. #7
    nycexsteve's Avatar
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    Re: having a problem downloading blackberry desktop manager

    the only security software that i have installed is zone alarm and i just deleted it to see if it would work but its still not working..real frustrating

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