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No voice capability all day (since prior to 9:30am) in the Eastern PA, South Jersey, ... General Blackberry forum

  1. #1
    erictking's Avatar
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    Gotta believe AT&T lost some Customers today...

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    No voice capability all day (since prior to 9:30am) in the Eastern PA, South Jersey, Delaware area. "Customer Support" says the latest they have is it will be resolved "by the end of the day" but can't define what that means. Have been getting "Radio Path Unavailable" all day. So much for a fault tolerant environment! Odd thing is that email and text messages still get through. Go figure.

  2. #2
    brooke03's Avatar
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    No probs here.
    /~*brooke



  3. #3
    doughdaddy's Avatar
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    In chambersburg, pa today and coworkers have been reporting the same thing. It's not easy having a conversation when their phone keeps cutting out after 30 seconds. I'm on VZW so all has been well for me. ~via BB (wap.pinstack.com)~

  4. #4
    ma077146's Avatar
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    I don't know about losing customers, but I'm pretty sure at least a few folks are going to be losing jobs by the end of the day.

    When I was with Nextel, if a Switch Tech dropped one site outside of a maintenance window, it was an automatic firing offense. It's a lot worse to drop a large geographic area.

  5. #5
    erictking's Avatar
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    That would explain....

    why there hasn't been more of a fuss I guess, Brooke. They do say "some" in their customer service recording. I guess you were lucky enough not to be part of that group! :-)

  6. #6
    erictking's Avatar
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    Well, looks like voice is restored. So minimally it was a 10 hour outage. Suspect it was probably longer though! Let the coverup begin! :-)

  7. #7
    cornelious0_0's Avatar
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    Wow, I can't begin to imagine what this'll do to their image and user base over the next little while.~via BB (wap.pinstack.com)~

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