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Hi All, I am getting a Device Error Message 365 and my BB keeps dropping ... General Blackberry forum

  1. #1
    chefbambam's Avatar
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    Getting Device Error Message 365

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    Hi All,
    I am getting a Device Error Message 365 and my BB keeps dropping calls and shutting off. How can I get this fixed? I need everyone's help, PLEASE!!!

  2. #2
    chadgrice's Avatar
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    Re: Getting Device Error Message 365

    you can try to run the loader on your desktop to reinstall the os. i had this problem once and went through the steps with my carrier and they ended up saying there was a problem with the phone and they exchanged it i also nnow of many other instances where this error has resulted in an exchange. SORRY

  3. #3
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    Re: Getting Device Error Message 365

    I can't even get my BB7290 to get past the Error Message at Boot up so that I can do a wipe. I have the Desk Top Manager on my PC and my BB won't even connect to that. I have taken the battery out and tried to connect it to the Desk Top Manager, but the software won't even recognize the BB....So should I just pitch the BB in the Trash can and mark this up as a lost cause?

  4. #4
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    Re: Getting Device Error Message 365

    I even tried calling Cingular about the problem, but since the BB was bought on EBay and I must say that it worked fine until yesterday, they (Cingular) can't do anything about it.

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    Re: Getting Device Error Message 365

    Try following the instructions in this thread, How To: ReInstall OS When Computer Won't recognize The Device Is Connected. If that doesn't work download and install JL_Cmder to your PC and use the Wipe option and then try the first process again.

    Hope this helps
    Rcbjr.
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    Re: Getting Device Error Message 365

    check out this link, it is from RIM's forums


    blackberry.net/developers/forum/thread.jsp?forum=1&thread=2760&message=8572

    they say the device is dead

  7. #7
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    Re: Getting Device Error Message 365

    ~via BB (wap.pinstack.com)~Regardless of where the BB was bought, the Warranty should be good if its less than a year old

  8. #8
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    Re: Getting Device Error Message 365

    Well everyone, here is the Latest and Greatest on my BB7290. I have held the Viewing and Funeral. It was a very nice service. The Burial was here in Austin, TX. Again, I want to Thank everyone that has tried to help, but the Heart Monitor went to a Flat Line and no one could get its heart beating again. I tried calling my service provider (Cingular), but they won't offer me any type of Warranty exchange on it and I tried with RIM to get it exchanged through Warranty, but No Luck. So back to using my OLD Phone, thankfully I hadn't let the kids start playing with it!! Have no worries I will be back on here, in the future, and with another BB!! Thanks everyone, you are truly a wonderful bunch of people!!
    David

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    Re: Getting Device Error Message 365

    Chief, Save you pennies, you'll have an 8700 in no time.

    Sorry to see a BB die, but there is a future.

    Rcbjr.
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    Re: Getting Device Error Message 365

    Hi chef, check the BB Sell/Buy/Trade forum and see if there is anyone selling a comparable BB. Also, you can put in there that you are looking to buy one. Good luck.

  11. #11
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    Re: Getting Device Error Message 365

    I have this problem too.....
    help me..

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    Re: Getting Device Error Message 365

    Hi smartboy, welcome to pinstack. You could try to restore your BB and hope it fixes the errors. There are many solutions, let us know exactly how your having issue.

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    Re: Getting Device Error Message 365

    Hi smartboy, hopefully your problem isn't as terminal as the one above. Try this link, following all the steps to the letter. It may not work the first or second time but do persevere. if this fails, you may be in trouble. How's your warranty?
    http://blackberryforums.pinstack.com...uter_wont.html

  14. #14
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    Re: Getting Device Error Message 365

    My case is different, the phone was working fine till last week, suddenly it started turning off automatically and again when switched on 'an hour glass dancing'. Someone from t-mobile recommended to download the the 4.1...software and I did, since then I was unalbe to see my screen and those phone numbers...need help.

    Current status on my phone screen....
    DEVICE ERROR : 365
    Reset

  15. #15
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    Re: Getting Device Error Message 365

    Spent a bun of money to buy this danm phone to get 365 error, no one can help. Blackberry is SUCK. I'm tired of this. Run everywhere to ask for help but T-Mobile can't do NOTHING.

    Throw this danm phone away.

    T-Moble services are suck too, just sent my call to many 1 800 number, let me listen to nasty phone music all day long ... Finally ... my BB till shows device error 365 (reset)

    It's rip off customer

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