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I'm leaving a company that used a BES and will now be using only private ... General Blackberry forum

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    ma077146's Avatar
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    From BES to BIS

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    I'm leaving a company that used a BES and will now be using only private email accounts (BIS).

    Do I need to ask my service provider to change anything in my account? I've set one of the filters for email to take *.myoldcompany.com and not forward it to the Blackberry. Do I need to do anything else? Thanks.

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    Justyn's Avatar
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    If the bill in under your name you will need to call your service provider to change from BES to BIS. Is the bills go to your compony, you company would have to call and release the number to you... in doing so your plan should automatically go from Enterprise to Personal!
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    ma077146's Avatar
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    I checked with my (former) HR department. Since my phone was previously an Employee phone connected via BES, neither the IT department or my carrier will change it to BIS until the Golden Parachute I bailed with hits the ground. That's a year from now.

    I know I can stop OTA sync of my calendar, address book, etc, and anything I enter going forward will be private. What I'm wondering, is if I remove the IT Policy, will that disconnect me from the BES? And is there any benefit to doing so?

    Thank you in advance for the resposes.




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    To disconnect from the BES and stop receiving emails and everything on the device you just need to delete all of the Desktop Service books from the device. You may even just want to back it up. Then Security wipe the device. That will disassociate it from the BES but the IT Policy will still be there until you remove it.

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    GaryF's Avatar
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    ma,

    Check the blogs - JerryD has posted on this with a fix.

    Mark is correct, you cannot Remove an IT policy (for all the obvious reasons) however I believe you can "replace" it to allow you more functionality. And if you are paying the bill I believe most carriers BIS is cheaper than BES.

    Here you go -

    http://blackberryforums.pinstack.com/blog.php?b=84
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    yes but unless the device is removed by the BES admin, everytime the device is reloaded and the data services are on, then it will connect to the BES.

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    It wont connect to the bes if he doesn't have an activation password and such to reactivate the device. The service books won't come down until then

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    Quote Originally Posted by markgallant View Post
    It wont connect to the bes if he doesn't have an activation password and such to reactivate the device. The service books won't come down until then

    your service books are actually stored when you do a backup up of the device. he said earlier it was working for a short while with the new device. he has to reactivate on the BES and get the updated service books.

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    Quote Originally Posted by Virex View Post
    your service books are actually stored when you do a backup up of the device. he said earlier it was working for a short while with the new device. he has to reactivate on the BES and get the updated service books.
    When you restore data to your device including service books it does not restore Desktop service books which are BES service books. It does restore all others. Therefor if he wipes the device and restores data it will not connect back to the BES and have BES functionality unless it is reactivated.

  10. #10
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    X2 with Mark. Delete the service books.after that you will not be connected because you won't have an activation password. Better yet, wipe the device or reload the OS. Reloading the os will remove the IT policy if you perform a complete wipe.
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    By complete wipe I mean it will briefly be a very cool paper weight.
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  12. #12
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    even if you make it a complete paperweight when you put the software back on it the IT policy will still be there. However if as far as email and everything all you need to do is delete the service books from the device. Or just security wipe it and even if you restore the data the device won't have BES functionality.
    Last edited by markgallant; 04-01-2008 at 08:19 PM.

  13. #13
    Virex's Avatar
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    X2 with Mark. Delete the service books.after that you will not be connected because you won't have an activation password. Better yet, wipe the device or reload the OS. Reloading the os will remove the IT policy if you perform a complete wipe.
    you CAN NOT delete an IT policy once it has been sent to a device. there are 2 ways to get rid of an IT policy.

    1. you can have a "blank" IT policy sent to the device so that all functionality is restored.

    or

    2. on BES 4.1 and higher and device software 4.2 and higher, the BES admin can actually release the device from the BES and send a wipe IT policy command and it fully delete the IT policy.

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